I'd like if possible a button to TEAMVIEWER like a TAKE CONTROL button on ACTIVE ASSETS. If you have a TEAMVIEWER active license.
It would be very nice to have the adability to add custom fields for assets. Right now it seems as though you are restricted to the fields that are listed. The fields should change based on the systems type (i.e. this set of fields if the asset is a desktop; a different set of fields if the asset is a router). I am moving from ConnectWise Manage and this sort of customization was available and was EXTREMELY useful. ...more »
I'd like to see a few more details on the Discovered Assets list. Device name and manufacturer would be extremely helpful. Attached example is from Advanced IP Scanner 2. I'm sure the manufacturer is derived from the MAC address.
Under the Import Discovered Assets menu screen the Import button is right next to the Ignore button. If a newer employee happens to accidently click Ignore and confirm the action when in a rush it can be relatively inconvenient. If there was even a single buttons worth of separation that would make a world of difference.
Currently there is the ability to view the modification report which shows the software installed for which computer however, it also shows each individual update that is also installed. Clicking on the device, the assets tab and then software tab lays out the software installed which is what we need to be able to export into a csv file for each computer at a client's site to only show the software installed
At least for Lenovo devices, the summary tab shows the a serial number that does not tie up with the device when you search for it on Lenovo's website.
The correct serial number can be found in the Assets tab under hardware.
The [Motherboard symbol] serial number is the correct serial number where as its the [BIOS symbol] serial number which is shown in the summary tab. Can this be changed or made customisable?
I would like to attach files to assets. These attachments would be configuration files. Mainly text documents, but Cisco ASA backups can take up to 50MB. The CMDB is simply not complete without this feature.
When assets are pulled through from Remote Monitoring you are unable to fill in the custom attributes that are created for asset setup in the Service Desk.
Can all assets be editable with the custom attributes.
Allow us to add Notes/Additional Information to Assets. From my time supporting, (and i dont know how others feel about this). I would find it very useful to be able to add notes on to my assets. Just so if i am returning to an asset after a while (or if i am viewing a new asset for the first time) an engineer note explaining the asset would be very useful. The idea can be developed further as per requirements of ...more »
We would like the ability to deactivate assets. This way they will not be fully deleted (for historical purposes) but not show up on reports or dashboards unless an option is selected to include this information. It would make much of the reporting much more useful.