MSP Manager

Submitted by (@john.cottier)

MSP Manager Scheduling Options

I would like some more options in MSP Manager. 1. The colours for the techs are too close together in some cases. Being able to select my own colours for the techs would be helpful. 2. If I move or delete an appointment, many other appointments will shift around. It would be so much better if each tech had his own column so that all of their calls would line up. This would make the colours for the techs redundant. 3. ...more »

MSP Manager

Submitted by (@erikszaks)

Auto-Refresh Tickets and Dashboards

We need an option or a button in the UI for the ticket list and statistics, both in the Helpdesk and the Dashboard, to enable/disable auto-refresh at a selected interval, i.e. 1, 3, 5 or 10 minutes. While the existing manual refresh button is helpful when you don't have auto-refresh, it is troubling that every users has to remember to hit the refresh button to determine if something has been changed or a new ticket has ...more »