MSP Remote Monitoring & Management

Submitted by (@j.reschke)

Automated task - add user to local group

The usable automated task 'add user to local group' does not have any failure conditions, so if it is returning an error it would still show up as successful in the dashboard with no indication that it failed whatsoever. We contacted SolarWinds Support and this was their message: "I downloaded the script and had a look and there does not look to be any failure conditions. Currently there is no way to change that on ...more »

MSP N-central

Submitted by (@twijbrandts)

Mail custom made powershell output as body

Could you make it possible that when a automation script has been run we can put the output of the script into the body of an e-mail without having to mail it through a self defined smtp server. Now i use the Nofication Sussess Failed and Send task output file in Email. But this is in a zipped file and i would like to have it as the Body of the mail. Maybe you can make a output to body of nofication mail in the automation ...more »

MSP N-central

Submitted by (@achapman)

Maintenance windows as schedule variables / scripting triggers

I think it would be of benefit if a device's maintenance windows were available as scripting triggers.


So if there's tasks we wish to perform in sync with a device's existing windows, we can just set it to 'run 60 minutes before reboot' rather than make multiple different scheduled task profiles.

MSP N-central

Submitted by (@psaeryn)

Accept Booleans as Check Boxes for Automation Policies

It would be nice to be able to use booleans in an automation policy with the added effect of allowing certain input parameters to only show when certain boxes are checked. This would allow for more complex and user friendly Automation Policies without the need to give the user to many options when they are running specific Automation Policies. To give a small example, I have a disk cleanup script that has multiple sections ...more »

MSP Remote Monitoring & Management

Submitted by (@michael.cobden)

Failed Check - Assign Task - Re-run check

Hi, I have a successful failed check and run automated task setup for Windows Defender updates. However, the loop doesnt close when the automated task runs successfully. So I am left with an open alert and ticket. The suggestion is to run the associated DSC check(s) again manually. For full automation it would be good to have the associated DSC check run again, say 2 or 3 times max (to prevent an infinite loop on continuous ...more »

MSP Remote Monitoring & Management

Submitted by (@defcon)

Apply template to offline devices and act like a Domain OU

Currently its not possible to apply a monitoring template to offline devices. This makes more work for a sysadmin. Support chat says, the device needs to be online. Me request is that each time we edit a template. its gets a verison number automaticly, and if the device comes online it needs to check which version it has. When the new template with a higher version number is detected. It should apply the new template. ...more »

MSP Remote Monitoring & Management

Submitted by (@shieldedge)

Run Task on Check Failure to include Vulnerability scan

The ability to run a task on a check failure is essential to automating resolutions to common problems. Since we are having to manage the VulnScan regularly, it would be advantageous to be able to run some "quick Fixes" to see if those can solve the issues prior to our involvement. Several people have come up with (mostly) automated ways of dealing with some of the vuln scan issues. But it still takes time to kick ...more »

MSP Remote Monitoring & Management

Submitted by (@devincampbell)

Run task per check failure, not per outage

As it turns out, if you have configured an automated task to run each time a check fails, it only runs the first time the check fails and not on any consecutive failures. That is, it runs once per outage and won't run again until the check passes and then fails again. Sometimes that's fine. In other cases I really want the task to run each and every time the check comes back as failed. For example, I have an event log ...more »