MSP N-central

Split Notification recipients on Success / Failure / Expired

I would like to see the Notifications tab reworked throughout the NC server. Right now, you can only notify on success or failure, and you can only select a single group of recipients to be notified in all instances. What I want instead is to have a section each for Success, Failure, and Expired with the ability to [x] Sent task output file and select recipients distinctly for each section. Use case is to receive a ...more »


MSP N-central

Create downtime windows via API

It would be nice to be able to create Downtime windows via the API. This would make it infinitely easier for our engineers to perform whatever maintenance they are doing without the added drudgery of creating maintenance alert tickets or going in to N-Central and configuring downtime windows or notifying the NOC of maintenance. We could simply develop a PowerShell module for creating downtime events and have them enter ...more »


MSP Manager

Network Device Asset Service Item Billing

We're a new firm and have built our service offerings based on SolarWinds best practices. (Hint: Ask your rep for the cost calculator. Hack it to work for you!) Something with huge use potential would be automated asset import from RMM into the MSP Manager. Once the MSP Manager shows the asset (similar to what occurs currently with Workstations and Servers) we would have the ability to automate billing of dynamic network ...more »


5 votes

MSP N-central

Limit user access to certain Automation policies

It would be helpful to limit what users can access certain Automation policies created by a company. Example: user A can see and run automation scripts 1, 2, and 3... But User B can see and run automation scripts 3, 4, and 5. Our old platform Kaseya had folder structure for procedures and access was given at the folder level. Currently if a user has access to run an automation policy or script they can see all scripts ...more »


MSP N-central

Connect2Help - Run automation scripts out of N-Able repository

I would love for my users to run automation files created in N-central out of the repository instead of having to create scripts on every local site. For example if a user's c:\drive is is full, I want them to click on a link called "My c:\ drive is full" and this should trigger the dis cleanup automation file in N-central. I got this idea when looking at a friend using connect wise's self help automation. So in actual ...more »


MSP N-central

Adding customer name and site to email alerts

When creating an automation policy, I need a way to include the customer ID and the Site and the machine id in N-central (not necessarily the net bios name) in an email that is being sent out. If i could pull this information into a variable that would be great. An email that only contains the computer name is not very useful with you have thousands of computers.


MSP N-central

Run SNMP Actions/Scripts

I would like for the N-Central probe to be able to run SNMP SET commands and for these to be save as a script type object that can be run on demand or integrated into healing processes. Healing processes need to be to run the SNMP script against third party devices. For example, if I have a PoE powered wireless access point or security camera, if the connection service shows the device to be down, then I would like it ...more »


MSP N-central

Dynamic CDP Classifications

I think this should be discussed now and considered so we don't have to wait another year+ to use this described functionality after the CDP>AM/AMP integration is complete. When CDPs are able to be used and set by AMPs, this would allow for better use of CDPs. The idea would be to allow us to create different classifications or groups of CDPs and dictate the permissions to each classification independently of each other. ...more »


MSP Remote Monitoring & Management

Failed Check - Assign Task - Re-run check

Hi, I have a successful failed check and run automated task setup for Windows Defender updates. However, the loop doesnt close when the automated task runs successfully. So I am left with an open alert and ticket. The suggestion is to run the associated DSC check(s) again manually. For full automation it would be good to have the associated DSC check run again, say 2 or 3 times max (to prevent an infinite loop on continuous ...more »


MSP N-central

Triggered Reboot

There's two parts to this feature request. I want a new type of Reboot Maintenance Window added (or add an option to the existing Scheduled Reboot Maintenance Window). This reboot would only occur if Reboot Required is true; otherwise its options would resemble the existing reboot maintenance windows. Use case here is different devices or clients have different acceptable windows to restart systems. Having the Reboot ...more »