MSP N-central

Connect2Help - Run automation scripts out of N-Able repository

I would love for my users to run automation files created in N-central out of the repository instead of having to create scripts on every local site. For example if a user's c:\drive is is full, I want them to click on a link called "My c:\ drive is full" and this should trigger the dis cleanup automation file in N-central. I got this idea when looking at a friend using connect wise's self help automation. So in actual ...more »

Submitted by (@theunisjt)

MSP N-central

Adding customer name and site to email alerts

When creating an automation policy, I need a way to include the customer ID and the Site and the machine id in N-central (not necessarily the net bios name) in an email that is being sent out. If i could pull this information into a variable that would be great. An email that only contains the computer name is not very useful with you have thousands of computers.

Submitted by (@joe.schmid)

MSP N-central

Run SNMP Actions/Scripts

I would like for the N-Central probe to be able to run SNMP SET commands and for these to be save as a script type object that can be run on demand or integrated into healing processes. Healing processes need to be to run the SNMP script against third party devices. For example, if I have a PoE powered wireless access point or security camera, if the connection service shows the device to be down, then I would like it ...more »

Submitted by (@matthewk)

MSP N-central

Dynamic CDP Classifications

I think this should be discussed now and considered so we don't have to wait another year+ to use this described functionality after the CDP>AM/AMP integration is complete. When CDPs are able to be used and set by AMPs, this would allow for better use of CDPs. The idea would be to allow us to create different classifications or groups of CDPs and dictate the permissions to each classification independently of each other. ...more »

Submitted by (@tyrellm)

MSP Remote Monitoring & Management

Failed Check - Assign Task - Re-run check

Hi, I have a successful failed check and run automated task setup for Windows Defender updates. However, the loop doesnt close when the automated task runs successfully. So I am left with an open alert and ticket. The suggestion is to run the associated DSC check(s) again manually. For full automation it would be good to have the associated DSC check run again, say 2 or 3 times max (to prevent an infinite loop on continuous ...more »

Submitted by (@michael.cobden)

MSP N-central

Triggered Reboot

There's two parts to this feature request. I want a new type of Reboot Maintenance Window added (or add an option to the existing Scheduled Reboot Maintenance Window). This reboot would only occur if Reboot Required is true; otherwise its options would resemble the existing reboot maintenance windows. Use case here is different devices or clients have different acceptable windows to restart systems. Having the Reboot ...more »

Submitted by (@joncz.doiseriouslyneedatleast6characters)

MSP Backup & Recovery

Configure and manage "Scripts" through Management Console

At the moment it's only possible to set scripts (pre-backup and post-backup) through the local endpoint GUI (http://localhost:5000) and not through the central management console. I have to manage many Workstations where I have to configuare a pre and post backup script. This part of the software at the moment not fits the needs of an MSP. I hope this would be solved in a next version.

Submitted by (@richard.tappeiner)

MSP N-central

Automation Improvement: Username/credentials

Create a username input type. Right now when you specify password, the technician can select the device credentials password as an input. That's great, but in many cases you need to pass a username, too. The technician has to then know what the name of the device username is and that's on a different screen. Interestingly, in the drop down for the password parameter one could select the username, but that is useless because ...more »

Submitted by (@graham)