MSP N-central

AV Defender - No Protection is No Protection

For some reason it was decided that when AV Defender protection was disabled, it would still show that it was protected on the end-user device in the notiication area icon and the overall status shown in product. This decision was made so that all end-users wouldn't call your helpdesk to inform you that AV protection was disabled. I'm not aware of any other AV product that will knowingly "lie" to an end-user, and this ...more »

Submitted by (@prejay)

MSP N-central

Monitor installation of AV-defender

Right now, if you enable AV defender for an X number of devices, you will not get feedback if it is indeed succesfully installed.

you have to go trough each agent, or hover over the device to see if the version is installed or not. Also, you will not get notified if the existing anti-virus programm was uninstalled (if there was any).

Submitted by (@rodejoost)

MSP N-central

Releasing AV Defender license on agent deletion

The current setup will automatically release the AV Defender license for a deleted agent after 15 days.


With the ever changing customer environment, we have to hold an all time +5% AV-Defender licenses in stock, to deal with this massive delay, and that is a major cost!


We can accept a maximum of a one hour delay, from deletion to release. Not 15 days!!

Submitted by (@uhdamm)

MSP Remote Monitoring & Management

MAC-MSP AV Reporting

It would be great to be able to pull a report for all devices at a client showing their scan dates like you can for windows machines in RMM. It would make it a lot easier to see the status of AV scans for clients with macs instead of individually going in and looking at each one's devices logs on the MAC-MSP Site.

Submitted by (@bgorrill)

MSP N-central

AV Defender missed update

I've noticed that some of our clients' devices have not been getting AV Defender agent updates. Our maintenance windows are usually set on the weekends or late at night, so I suspect that the users are turning off their PCs despite us telling them otherwise. For Windows updates, there's an option to have the updates installed the next time the machine boots up. It would be great if there was a similar option for AV Defender. ...more »

Submitted by (@darrin)

MSP Remote Monitoring & Management

Support for recently released Kaspersky AV free

Currently the recent released free version for Kaspersky AV is not supported, so no DSC for antivirus update check can be configured to monitor this free AV.

As the Kaspersky is well received in public, the ability to monitor through DSC for antivirus update check would be really appreciated.

Submitted by (@mitchke)