MSP Remote Monitoring & Management

Support Arcserve UDP v6.5 in the backup check

The backup check of the dashboard is only supporting Arcserve up to Version 6 at the moment with version 6.5 the agent seems to be unable to recognize any of the backup jobs.

This software has been released for quite some time now so it would be a great addition to the check.


Thank you for your consideration.

Submitted by (@r.luelfing)

MSP Backup & Recovery

Search Restore Tree

- The ability to search restore tree for folder names. This works for filenames with wildcards, but does not for folder names.

- A section within the restore tab so show all recently deleted folders on the device so that it is easier to locate what needs to be restored.


Feature Request on behalf of:

Andrew Melsom

Taylor Made Computer Solutions Ltd.

Submitted by (@daniel.sylvester)

MSP Remote Monitoring & Management

Managed Online Backup Check Failures

Would be nice to have a little more control on when the workstation backup checks fail in the dashboard. 90% of the time the backup check has failed because the computer wasn't on the day before, or the backup was still seeding, or the user booted their PC after the daily safety check time.

For workstations it would be nice to be alerted only if a successful backup hasn't completed in, say , 3 or 4 days.

Submitted by (@dr.wormhole)

MSP Backup & Recovery

Configure and manage "Scripts" through Management Console

At the moment it's only possible to set scripts (pre-backup and post-backup) through the local endpoint GUI (http://localhost:5000) and not through the central management console. I have to manage many Workstations where I have to configuare a pre and post backup script. This part of the software at the moment not fits the needs of an MSP. I hope this would be solved in a next version.

Submitted by (@richard.tappeiner)

MSP Backup & Recovery

Recovery Console version differentiation

We have a lot of clients using both the standalone backup product and the RM based backup solution. Both of these use the Recovery Console but wildly different versions. We would like some continuity between the version to be able to differentiate at a glance what recovery console version is being used. Perhaps them to be branded differently so that the control panel version can show the specific version used (Either ...more »

Submitted by (@jamie.blair)