MSP Remote Monitoring & Management

Submitted by (@t.sturm)

Vulnerability check adjustment of fails

The option to set the amount of fails before the alarm gets triggered should also be adjustable for vulnerability checks, just like the service checks. This check often fails through temporary problems so it would be beneficial to get an option like this. There was also a request about the "unable to collect scandata" error, is it possible to not let the check fail through this error? An option to set this "yes" or "no" ...more »

MSP Remote Monitoring & Management

Submitted by (@mnickel)

Behavior during "Site overdue"

Current Situation: When a site goes overdue, the default behaviour is for the site to have a red thunderbolt icon; the client does not go red, nor does the server; the server goes offline rather than overdue.

 

Change Request: When a site goes overdue, the whole client is red and can be recognized in the WallChart. The server goes overdue, not offline.

MSP Remote Monitoring & Management

Submitted by (@duncker)

Event-ID check auto-clear

When Configuring checks like SNMP/OID checks don't work (in our case), we found event-id's coming from the HP system management console along with the event-sources. We can configure the event-sources as a 24x7 check in RMM, and RMM detects them nicely and generates faults when a piece of hardware (e.g. Harddisk) fails. Upon the next check (approx 5 min.) the check automatically clears. So if we don't notice the faulty ...more »

MSP Remote Monitoring & Management

Submitted by (@c.uenal)

History of a Check/Review (Successful / Not Successful)

if a 24/7 check is being checked, a green "hook" or even a red "X" will appear. While the red "X" can be seen in the detail of the HIstory when the check failed, but if the check was successful, the history can not be seen. Example: The Review/Check "Size Of Exchange Datastore". We would like to understand the growth and want to see when the database was so great .... etc. ------------------------------------------------------------------------------------------------------------------------- ...more »

MSP Remote Monitoring & Management

Submitted by (@r.luelfing)

Support Arcserve UDP v6.5 in the backup check

The backup check of the dashboard is only supporting Arcserve up to Version 6 at the moment with version 6.5 the agent seems to be unable to recognize any of the backup jobs.

This software has been released for quite some time now so it would be a great addition to the check.

 

Thank you for your consideration.

MSP Remote Monitoring & Management

Submitted by (@shieldedge)

Run Task on Check Failure to include Vulnerability scan

The ability to run a task on a check failure is essential to automating resolutions to common problems. Since we are having to manage the VulnScan regularly, it would be advantageous to be able to run some "quick Fixes" to see if those can solve the issues prior to our involvement. Several people have come up with (mostly) automated ways of dealing with some of the vuln scan issues. But it still takes time to kick ...more »

MSP Remote Monitoring & Management

Submitted by (@hubandspokeit)

backup check failing due to backup running

Ability of backup check to know that if a backup is running it should not report a failed check or backup status cannot be determined. We as MSPs love clearing our boards and only want to know if there is something that really requires our attention. The check should be able to determine that a backup is "in progress."