MSP Remote Monitoring & Management

Web Protection - Add Cloud App Security

Recently Microsoft added Cloud App Security to Azure. Read the article for details... http://www.infoworld.com/article/3052822/cloud-security/new-azure-tool-helps-it-tame-saas-apps.html#tk.twt_ifw This feature discovers the (possibly unauthorized) cloud apps in use on a network... ""Microsoft Cloud App Security brings the same level of visibility and control that IT departments have in their on-premises network to ...more »


GFI Cloud - Remote Tools Scrollbar/Interactive Commands

I understand Remote Background Management (Remote Tools) doesn't support interactive commands. However, it would be good to be able to have interactive support so commands can be paused for display per page (eg. dir /p, type file | more) or interrupted with CTRL-C. And even before interactive support can the Remote Tools such as Command Line window have a scrollbar as a number of commands generate more than a page of ...more »


Disable Microsoft Automatic Updates

We have had issues with horrendous conflicts between Languard in the cloud application and Microsoft automatic updates. Support has just told me that best practice is to disable the automatic update service on systems enabled for GFI patch management. The GFI cloud installer should prompt the installer to disable the automatic update service when the client is installed if the patch management service will be enabled ...more »


13 votes

MSP Backup & Recovery

Backup to Local Only - no cloud storage

I have used another cloud backup software that allows you to backup ONLY to local storage or network storage without backing up to the cloud at all. Since there is no cloud storage they simply charge a software license monthly fee of $5 to use their software.


I have several customers that love this and I need GFI MAX Backup to support this before moving all our customers over. PLEASE ADD! :)


136 votes


Set Delay for Patching of Systems

Please provide the ability to set automatic installation of patches to a group dependent on successful installation of patches for a different group. I set a group of "test" systems to automatically deploy patches when released, but I manually install patches for the "production" systems group. It would be great to be able to set automatic installation of patches on the production group for 24 hours after successfully ...more »


GFI Cloud - Antivirus

I got this alert about a pc with gfi cloud - antivirus (threat definitions out of date, antivirus service not communicating, antivirus not running). Issue: I see in the services tab the service isn't running and when i attempt to start the service i get this error - (0x80004015: the class is configured to run as a security id different from the caller) Troubleshooting: When i check the event viewer, i get the same ...more »


Email Notification when Manual Scan is Complete

After a threat is quarantined, I manually initiate a quick or deep scan of the user's computer. I know that if the scan detects additional threats that I will get an email alert. But it would be nice to get an email saying, "Your manual scan of John's Desktop is complete and everything looks good."


I know that "no news is good news," but sometimes its comforting to have confirmation.