MSP Remote Monitoring & Management

Submitted by (@mstein)

MSP RMM B&R Custom Field in Recovery Console

Having a custom field in the Recovery Console to populate manually would be a major help, especially for the RMM Version, as it is basically impossible to distinguish devices by their B&R account name.

This way we could easily add a comment when adding a device to the Recovery Console, to which partner this device belongs to.

MSP Remote Monitoring & Management

Submitted by (@jalyahs)

Disable All Checks from the Console

Occasionally, I create a site and fail to set the installation template prior to deployment. Thus far the method I have used to disable checks without un/reinstalling the agent is a bit cumbersome, but I have found that it is possible. I would like the ability to at lease disable the DSC/24x7 checks from the console. I can understand why the agent service might not be able dynamically build a check list after agent ...more »

MSP Remote Monitoring & Management

Submitted by

Lock down remote management console

I am concerned that the entire GFI sales and support team has full access to my remote management dashboard and although you can artificially kind of lock it down by creating a Super User and disallowing the GFI assigned user credentials to access the console I was told that realistically the only way to know if a rep turns access back on and then off again is to watch the logs. I was told that they do not have access ...more »

MSP Remote Monitoring & Management

Submitted by

delete multiple devices simultaneously instead individually

i have a need to delete multiple devices such workstations and servers due to clients removing, replacing, and reimaging devices without telling me. currently the only way to delete devices is to individually select each one by one. however i find this method not efficient. i would like to see an option to select muliple devices for deletion. basically a select all and a single click delete button for those devices. ...more »

Voting

30 votes

MSP Remote Monitoring & Management

Submitted by

Enter fixed value instead of % for "Drive Space Change" check

would be nice to have an option to enter a fixed value (i.e. 5 GB) instead of a percentage (i.e. 1%) for monitoring drive space consumption increase over a 24 hour period. currently i want to monitor all devices for any increase of drive consumption of 5GB or more, however i will need to express it as a percentage value, whether i enter 1% or 13.85% to get an equivalent of 5 GB. Currently this is the only work around ...more »

MSP Remote Monitoring & Management

Submitted by

Global modification of 24x7 & DSC check-in interval required

currently if i want to change the 24x7 frequency check interval or DSC run time for multiple devices, i have click on each individual workstation or server and make the modification manually. this is ideal for working on on few devices at a time, but currently i have a need to change over 190 workstations 24x7 frequency intervals, but find the manual method will take too long. there should be a global or group option ...more »

MSP Remote Monitoring & Management

Submitted by

simplify agent deployment by providing web link only

would be nice to have a web based link to deploy (pre or non configured) agents to a remote computer or server. instead of having to login to my dashboard remotely on the device, then download the agent to the selected device, or centrally on a server network share, then attempt to install it. by only providing the link, you could just download the agent specific to your client and site, without having also to show ...more »

Voting

29 votes