MSP N-central

Assign custom or threshold templates to services

I would love to see the ability to display a list of services based on service or name and apply a custom threshold or threshold template to one or more without having to rely on the service-template that applies to a device and all services for that template. The example I'm thinking of; A Client wants custom thresholds for Server Disk Space Utilization(%) based on the size of the disk. <= 500GB | 90% for failed 501GB ...more »

Submitted by (@jtolivar)

MSP Remote Monitoring & Management

How to speed up the RMM dashboard

I've been avoiding looking at a network profile of the RMM Dashboard, but stumbled on it tonight, and laughed to see why: Loading takes over _200_ separate HTTP requests, and _20MB_ of content download. I'm attaching screencast GIFs of this in both Chrome and Firefox Quantum (the new fastest browser). It stops when the page finishes rendering. No wonder first load is nearly 90 seconds. But it doesn't have to be this ...more »

Submitted by (@gulltop)

MSP Backup & Recovery

Notification when selected size increases a lot

We would like to see an option to revieve a notification via e-mail or trigger in CMC when selected size is increasing a lot during a short period. Some customers would like to keep the montly costs stable and would like to be informend when their bill wil increase a lot when their selected data size is growing.

Submitted by (@wouter.degroot)

MSP N-central

Dashboard/Active Issues - Allow Service Instances

It is ridiculous that this many years in and we *still* can't filter down for particular service instances. eg I don't want to see the overall service state for all processes, windows services. I only care about the specific ones I want for this particular dashboard. Yes, we can create our own custom services to work around this, but thats a workaround we should not still be having to make. If Notifications were finally ...more »

Submitted by (@prejay)

MSP Manager

Sales/Project/Service call Pipline and visual board

I would like to have a visual aspect for all open tickets. This would specifically be for new Leads that call in for a Break-fix service call, project work, network analysis, or IT consultations. This is a sales funnel for new business leads or contract clients that express interest in additional solutions. The help desk view is great but I would like a visual aspect as we move "New Business" companies/Contacts from: ...more »

Submitted by (@artpeirce)