We bill most of our customers on a per-machine basis, but we have a handful (mostly RDS / Terminal Server environments) that we bill by the user. N-Central has access to the information via the Domain User Management section, but I don't believe it is available via reports anywhere. We're not looking to build an audit trail with this data, but simply need a snapshot to adjust monthly billing. For our purposes at least, ...more »
The export of the total number of mailboxes per month per domain in the GFI platform was possible, this the monthly invoicing of mailboxes per domain
Allow an existing web interface email user to also be the domain user within Mail Assure, currently, the domain user needs to be unique and an existing email user cannot be assigned this role with additional privileges.
Right now I have to type out my full active directory domain name to log into N-Central to log in with my AD account. This is really annoying. Allow selection of a default domain so that if just a user name is entered, it assumes it's in AD, and if not it looks at local users. If only one AD domain is integrated, then make an assumption that it should be the default domain. OR Have a drop down box for domain selection. ...more »
Supporting custom domains, especially on customer's portal would be great for our customers. It would look more professional to use something like helpdesk.mydomain.com but the real problem is that the current customer portal URL is just way too long. Thanks.
Right now, maxdesk.com is hard coded for Europe. Maxdesk.us is allotted for North America.
Can we please use .com in North America? Or even better yet, .ca? We are a Canadian company and do not want .us in our domain.
I know, you can use a CNAME, with a .us domain, however, the emails still originate from .us.
Several of our clients have multiple domain names that their emails come from. It would be good to group these under 1 customer.
GFI agent not compatible with Read Only Domain Controllers. When running on a RODC the agent makes the server unresponsive, only option is to hold power button down and force hard reboot.
Support for RODC's is needed.
It would be nice to see in real-time when a customer's domain will expire (WHOIS Lookup). Some customers also have multiple domains so it will need to support more than one. Many times, these are handled through their web design company instead of us. The ability to set an alert when the domain will expire in x days would be great. We do this manually now but it would be better to see it on the dashboard in real-time. ...more »