We need the ability to granularly control downtime windows down to the device monitoring service level in order to effectively suppress known or expected issues that would otherwise generate unneeded tickets that take man hours to document and close out.
It would be nice to be able to create Downtime windows via the API. This would make it infinitely easier for our engineers to perform whatever maintenance they are doing without the added drudgery of creating maintenance alert tickets or going in to N-Central and configuring downtime windows or notifying the NOC of maintenance. We could simply develop a PowerShell module for creating downtime events and have them enter ...more »
We would like to see an indicator on the device details when a device is in downtime!
We have clients that close seasonally. We'd like to set up downtime to match this (e.g. second week of October to second week of April). Currently we have to split it up into three windows: one for the two weeks in April, one for two weeks in October, and one for the whole months in between.
I know we can just toggle the monitoring of specific services to off, but we'd like the ability to have them automatically turn back on after a set amount of time - similar to downtime maintenance windows at the device level. This will help us keep from getting spammed by services that continue to bounce between normal/failed/misconfigured/whatever while they are being worked on BUT without the risk of someone disabling ...more »
we would like the ability to completely disable 'unscheduled downtime' from the system so that there is no way shape or form that it can be enabled on a device (we don't want a bug to do, a rule to do it, or a user to do it...we flat out don't want any device to EVER go into unscheduled downtime as this keeps us from getting alerts which makes our customers very unhappy)
It would be great if schedueld downtime didn't also disable the remote control options on a device. We've been using scheduled downtime when we have planned maintenace work being done. A sideaffect of this is that remote control gets disabled on the device (unless mspconnect is installed). It would be nice to just use the disconnected status icon to symbolize downtime, but to leave the remote control options enabled ...more »