MSP Remote Monitoring & Management

Failed Check - Assign Task - Re-run check

Hi, I have a successful failed check and run automated task setup for Windows Defender updates. However, the loop doesnt close when the automated task runs successfully. So I am left with an open alert and ticket. The suggestion is to run the associated DSC check(s) again manually. For full automation it would be good to have the associated DSC check run again, say 2 or 3 times max (to prevent an infinite loop on continuous ...more »

Submitted by (@michael.cobden)

MSP Backup & Recovery

Option to choose FROM adress for Daily Safety Check Report

With the newly added feature to send reports for the DSC of Backup & Recovery it would be nice to have an option to choose the FROM adress for the reports.

This would offer a great way to further customize the reports and provide a clearer assignment / attribution of the report.

Submitted by (@r.luelfing)

MSP Remote Monitoring & Management

Workstation AV Check reporting

Currently workstations report their AV checks via DSC at 8am, if the AV check is up to date, it passes, if it is out of date, even on the previous version, it will fail. Please can this be changed to a graduated scale so that workstations on current defs are green, within 24 hours is yellow, within 48 hours is orange and older is red. This will distinguish the workstations that have missed the DSC vs those who have ...more »

Submitted by (@markscottuk)

MSP Remote Monitoring & Management

Clear 24x7 Checks until DSC Check Runs

Hi, I would like to see an option added to have all 24x7 checks cleared for a predetermined amount of time or until the DSC check runs (ie. under Settings > General Settings > Check Clearing > 24x7. You would add a third radio button that says "Keep check cleared until next time DSC check runs". Currently, if a 24x7 check is cleared, it will stay cleared until the check first passes and then fails. If the check takes ...more »

Submitted by (@brettgzd)

MSP Remote Monitoring & Management

Alert Suppression for scripts - seperate option for DSC and 24x7

Currently you can set the number for "Consecutive Failures for the Script Check" for Script Check in whole. This setting does not differentiate between DSC and 24x7 checks. [1] Some scenarios need that differentiation, e.g. when running a DSC script to check a special backup and a 24x7 script that checks for a running process. The first check (for backup) I want to be alerted immediately as it only runs once per day, ...more »

Submitted by (@christoph)

MSP Remote Monitoring & Management

Clear 24x7 checks until DSC checks run

It would be handy to have the option to keep a 24x7 check cleared until the DSC check runs the next day. Currently if you clear a check, it will alert you for the same issue every 5 or 15 minutes if you can't resolve the issue then and there. The other option is to clear the check until it passes again, which could be 5 days away and it would obviously be an issue to not get notified correctly for 5 days. The other option ...more »

Submitted by (@brettgzd)

Voting

7 votes