MSP Backup & Recovery

Submitted by (@elementalwindx)

Restore anything in the cloud even when the device is offline

I want to be able to grab files from any system backed up to the cloud and be able to move them to any other system. Please make this a possibility. This should be a basic thing for simple file backup and recovery. If you could make this a thing for hyper-v and xenservers, that would be cool too.

MSP Backup & Recovery

Submitted by (@andrea9)

Number of Deleted files / modified files Alert

Possibility to make an alert if a number of deleted files since the previous backup exceed a custom count (n).


This idea can be integrated with the possibility to monitor a number of files modified in specific folder.


This to avoid cryptolock and/or other virus if the user does not noticing it immediately.


Something like the screenshot I've attached.



MSP Remote Monitoring & Management

Submitted by (@j.suckow)

Automated Task: Temporary Files

Automated Task: Temporary Files

when selecting

the "System Temp Files" - only the " %WINDIR%\Temp " is deleted. - the german translation "System: temporäre Protokolldateien" indicates that also other Protocol data would be deleted.



on top of that - the Delete Mechanism does only delete Files in that folder- not Folders.

Thereby it does not delete Subfolders. - which displays it as "still filled" to end customers.

MSP Backup & Recovery

Submitted by (@drandre)

Prevent Zero byte file backups **URGENT**

It appears my customers hard drive was failing and began to manipulate files. As there were bad sectors and/or corruption on the drive, files began to 'change'. The Max Backup software saw these files as 'new' or updated files and backed them up. These were zero byte files. Upon restoring the files to the previous cloud backup, the system restored 95% of the files along with the other changed files. This has been ...more »


14 votes

MSP Remote Monitoring & Management

Submitted by (@dlinma)

Patching with reboot, unless there are open files

I will apply patches and then reboot the computer. I don't want to apply patches that require a reboot, or maybe not apply any patches if the client has any open files. I don't want my client to lose any work.


I want to be notified if a patch or number of patch schedules were missed.

MSP Remote Monitoring & Management

Submitted by

Abiltiy to open log files when Web Protection install fails view

Abiltiy to open log files when Web Protection install fails view.


Web Protection failing to install, rather then disturb customer to login to view Application and Security log files, when the GFI Dashboard Checks don't display enough info allow us the ability to open external Log Viewer and Filter on Critical, Error, etc and see full details lacking in Dashboard Checks for Logs.

MSP Remote Monitoring & Management

Submitted by

MOB File and Exclusion List Generator for MAX Dashboard

We have seen a lot of demand from our GFI MAX RM providers for a comprehensive MOB backup report to be generated via the MAX dashboard. There should at least be the facility to generate a list of folders selected for backup and exclusions (from the dashboard) and the feature to email or receive dashboard notification when a device misses its backup schedule (ie. was turned off for example). Some additional features ...more »