Under the Import Discovered Assets menu screen the Import button is right next to the Ignore button. If a newer employee happens to accidently click Ignore and confirm the action when in a rush it can be relatively inconvenient. If there was even a single buttons worth of separation that would make a world of difference.
The ability to quickly import or export configuration settings (customers, users, queues, rules, etc) would be very convenient for the purpose of backups or quick reversions.
It would be awesome to have a Way to export the Configuration of Managed Online Backup in some way.
When we want to Push equal configurations to various customers an Import - Export Button for the Backup Manager Specific Settings would be awesome.
We really need the ability to import our Quickbooks inventory items, sku numbers and descriptions. It would take way too long to input thousands of inventory items manually.
I would like to import into custom fields when importing customers. Currently only 'Name' and 'Domain' are available.
It would be great if we could import and export knowledgebase articles in MAX ServiceDesk. Taking that a step further it would allow MAXfocus to set up a partner portal section where we can upload any generic articles that we put together to share with others. Or maybe have a repository in ServiceDesk itself with public articles that we can import into our own ServiceDesk install or share with others. This way partners ...more »
As a result of the last CMC update all our saved views (which when saved are stored locally on the workstation) were lost. Currently there is no way to retrieve or rebuild them except starting from scratch.
It would be very helpful and save a lot of time when saved views can be exported so one can import them back when needed. On the same or other workstation!
Some advanced configurations I have for servers have over 150+ file & directory Policy Exclusions which must be entered and removed manually via the web console. It would be much easier to be able to import and export data files (.csv for example) during policy management/creation to ease the administration overhead. Being able to quickly import/export pre-configured policy exclusions via the web console would be a ...more »
it would be nice if we could export snmp templates. That way we could share them and have less work monitoring new equipment.