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Lock / pop-out for the LOGICcards window

I would like to see the option to "lock" the LOGICcards window and/or to be able to open it in an pop-up. While working with the LOGICcards you will probably want to investigate / resolve notifications. Sometimes there are a couple of different clients / sites with the same problem, each that require a couple of steps "behind the scene's" (for example: long uptime, you want to check when backups run and schedule a restart ...more »


12 votes

MSP Remote Monitoring & Management

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Lock down remote management console

I am concerned that the entire GFI sales and support team has full access to my remote management dashboard and although you can artificially kind of lock it down by creating a Super User and disallowing the GFI assigned user credentials to access the console I was told that realistically the only way to know if a rep turns access back on and then off again is to watch the logs. I was told that they do not have access ...more »