MSP Remote Monitoring & Management

Show Full Nameof the Server on Manage Online Backup Reports

We needed a solution for your Manage Online Backup reporting. The report just says “server1” but not the full name or domain of the server.

We have many customers with servers with the same name and have no way to tell which server did complete based on the email reports.

 

Email subject show only "Backup for | server1 | Completed | 0 days 10 hours ago"

Submitted by (@mattbs)

MSP Backup & Recovery

File extension / type whitelisting

Users can exclude/blacklist file extensions just fine. Unfortunately they can't whitelist them. If I'd like to back up only word, excel and pdf documents for example, I'd have to exclude all other file formats. Another user case is when dealing with small selection size products (Max Backup). Lets say the selected size limit is 5Gb. Documents folder (containing thousands of files of all kind) is selected, but it's 7Gb ...more »

Submitted by (@yksnull)

MSP Remote Monitoring & Management

MOB "show password" not working

Since the previous update to the dashboard, the MOB "show password" under the Edit Workstation window does not function. You click on it but doesn't work which means it does not show the password. When I click the "show password" button to reveal the GUI password in MOB nothing happens. I'm logged in as the Master User and have tried to "show password" on multiple machines, but haven't had any luck. I have escalated ...more »

Submitted by (@drandre)

MSP Remote Monitoring & Management

Change MOB Scheduling Behaviour

Currently, MOB is designed to perform prebackup script, backup to localspeedvault, post-backup script, and finally online backup --- in that order. This is more than a little bit odd behavior given that the product is named "Managed ONLINE Backup" and one of the settings is named "post-backup script" The post backup script should run after MOB is complete (local speedvault and online portions). Not a bad idea if you ...more »

Submitted by (@westjones)

MSP Remote Monitoring & Management

More bandwidth settings for MOB

We need separate upload/download bandwidth throttling options in MOB. I'm doing a restore now that I really want to go fast, but it seems to have been throttled down by the business hours limit, which is very low. Either have the two options or give me the option to override the throttling when I'm creating the restore job.

Submitted by (@devincampbell)

MSP Remote Monitoring & Management

Faster MOB client upgrades

We have intermittend troubles with backup jobs to MOB at client v 14.1.

The problems we have are already solved in newer clients in IASO and MAXBACKUP

IASO and MAXbackup are already upgraded to 15.6 client.

 

We are told by LN that MOB client 15.6 will get there to the end of the year.

 

We would like to see this speeded up.

Submitted by (@peter.arisz)

MSP Remote Monitoring & Management

MOB - Backup Data Limit

Would be a great idea to be able to place 'limits' for MOB.

 

I currently sell MOB in 10GB segments, and have to look each month to see how much data the client has used, and if they've exceeded their agreed limit.

 

Having functionality with MOB to do this would be great, especially as there are competing products that include this facility as standard.

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