MSP Remote Monitoring & Management

Alternative to monitoring performance with HPE gen 10 servers

Unfortunately it looks like HPE no longer allow the performance counters to be used by the agent, performance checks for HPE gen 10 servers therefore don't work. Being able to monitor the performance is essential to RMM and for any of us maintaining servers, although I respect HPE have caused the issue here it either needs to be pursued with them further or an alternative method found. Going forward with customers who ...more »

Submitted by (@bag3ls)

MSP Remote Monitoring & Management

Agent initial scan improvement

Currently the initial scan does add service checks for some specific services and that's it. I am certain it would make much more sense to add all services with "automatic" start type to the list of monitored services for the automatic detection. For instance if the server is running multiple MS SQL instances, none of them is automatically being added to the monitored services while I am certain this is something worth ...more »

Submitted by (@mstein)

MSP Remote Monitoring & Management

Provide real time audit logs for the MSP RMM Application

Currently the closest thing you can get within MSP RMM is manually run custom report for user activity, but given this system allows someone remote access into systems, that information needs to be tracked in real time or at the very least a report automatically created daily/weekly etc. Auditors are seeing this as a significant security audit finding. Any product providing remote access into systems should have standardized ...more »

Submitted by (@gforsland)

MSP N-central

Hardware Monitoring For HPE Gen10 Servers

Hewlett Packard Enterprise Generation 10 servers no longer support System Management Homepage or Insight Management Agents. To monitor these servers with N-able you have to use a second professional license on the iLO port. We need a solution to be able to monitor new HPE servers using only 1 license. This will benefit all customers that purchase/use new HPE servers.

Submitted by (@adamchoptank)