(@achapman)

MSP N-central

Critical Action Reporting (AKA: tech did what?)

There's certain actions within NCentral (file exclusions from MSP backup, disabling AVD, perhaps out of window maintenance, etc) that should, in and of themselves, generate an alert that is sent to a pre-defined party (such as service/account manager). If a tech is accidentally excluding files from backup (see MSP failures) there should be immediate oversight, not someone reviewing historical logs six months later when ...more »

Voting

12 votes
(@robbys)

MSP Backup & Recovery

Office365 restore of deleted mailbox

If a user is deleted together with a mailbox, you can't restore items from that mailbox. According to support (case 01142535), you need to first remove a mailbox but leave the user and license intact, let a backup of this mailbox pass, then remove the user and license. This is way too error sensitive. We deleted a user (with mailbox and license) and couldn't recover anything of that mailbox anymore. Why did we do a backup ...more »

(@bfleishman)

MSP Backup & Recovery

Need a status indicator for Continuous Recovery

When we start a continuous recovery restore, there is no real status indicator such as a percentage indicator or a progress bar that shows you the progress of the task. Something similar to when performing a backup/restore in the Backup Console and it shows you the status of the job using the progress bar with details of the files its restoring. Having something similar for a continuous restore task would be helpful. ...more »

(@paul.merrill)

MSP N-central

Allow client to ignore Not Started sources from profile

Robust profiles (all sources) deployed as of 8/20 show Not Started on the Backup Dashboard when one or more sources isn't started. To be able to not have to use multiple profiles or change profiles after deployment, I'd like a way to be able to ignore those sources without any profile changes, like you can exclude files from backup.

(@dobrien)

MSP N-central

Add MSP Backup Data to The SSRS data (warehouse database)

SolarWinds current allows MSP Backup to be deployed as a standalone product or incorporated into NCentral. However, the data generated by MSPBackup (success, size, file, error and more), are not available in the NCentral API or SSRS Reports. Because the data is housed at https://integrated.cloudbackup.management, it is not accessible to our deployment of NCentral and therefore, not copied into the reporting related ...more »

(@dobrien)

MSP Backup & Recovery

Allow API Access To MSPBackup data for users of the Integrated

Allow API Access To MSPBackup data for users of the Integrated MSP Backup Solution (N-Central). SolarWinds currently allows MSP Backup to be deployed as a standalone product or incorporated into NCentral. Those using the standalone product have access to a JSON RPC API via the URL: https://cloudbackup.management/jsonapi . This API allows them access to backup status and data size information. Users of the NCentral ...more »