Would like to see an option to configure a timeout on remote control sessions in N-central. Would like to be able to configure a 15 minute timeout after no activity for the specified time. Currently there is no option to configure a timeout (N-central Case# 00927594).
Have Probe install for Customers to be installed on a Linux operating system. This will allow for more diverse deployment, less overhead for monitoring, and added flexibility.
With a more diverse workstation environment having the ability to deploy Connect2Help for MAC and Linux OS would be very helpful.
When we select more than on device for Patch On-Demand there is no pre device check window showing selected devices by their name prior to the Patch On-Demand service running. The only thing we see is number of devices that are targeted and nothing else. There should be a confirmation window listing the devices prior to execution to ensure the correct devices are listed and allow to modify prior to running and avoid accidently ...more »
Ability to clear probe and agent patch cache from the UI
We have scripts that reference the agent and probe installers at e.g. "https://ncentral.example.com/download/126.96.36.1997/winnt/N-central/WindowsProbeSetup.exe". Whenever we update N-Central or port a script to our test environment running the beta version, we have to manually adjust the link in the script to point to the current version. Providing a link without a version component would make our job a lot easier.
Requesting ability to assign separate timezones on a per-customer basis to alleviate confusion against transition times for devices in timezones different from that in which the server resides.
We have the following situation: Our support technicians have access to most of our customers, but not all - e.g. some customers who quit their contract but are still in N-Central. No technician should see them, edit them or get alarms from them. We allow our technicians in N-Central 11.1 the access via an Access-Group, but obviously NOT with the SO-Level because not all of the customers should be seen. The following ...more »
It would be great to be able to view the updates installed most recently via patch management rather than just the updates that failed. I currently have to remote into servers to see what patches were installed.
Would like to have the option to run this report at the SO Level and filter on specific scheduled tasks.
The ability to run AV Defender scans on a device in Safe Mode to ensure that the infected files do not have anything in active memory. Currently with v6 there is no way to run sans in Safe Mode which prevents self-resolution of an active infection when it cannot be cleaned/deleted in normal boot.
This is to restrict a user's access to editing and/or viewing a Device's Notes under the User Roles. At present, there is no option to restrict a user to only the notes tab.