MSP N-central

Submitted by (@dobrien)

Add Primary Responsibility to Customers/Sites

Allow for an NCentral customer to have assigned to it a primary from the NCentral User list (our employees), as Account Managers or other term. Lets say I have 100 Accounts divided amongst 10 Account Managers (selectable from my users). If this data is available via the API and pumped over to a new column (UserID) in dimCustomer in the warehouse database, then one can make assignments in ticket application based on ...more »

MSP N-central

Submitted by (@pcnet.andy)

Report on clients' domain users

We bill most of our customers on a per-machine basis, but we have a handful (mostly RDS / Terminal Server environments) that we bill by the user. N-Central has access to the information via the Domain User Management section, but I don't believe it is available via reports anywhere. We're not looking to build an audit trail with this data, but simply need a snapshot to adjust monthly billing. For our purposes at least, ...more »

MSP N-central

Submitted by (@bnunziato)

Report Manager - Executive Summary Report

Specifically within the anti-virus section, I would like a parameter which let's me define the device class(es) to include. The problem I run into with this report is that I want to display results of Workstation / Laptop devices separately from Servers. The reason for this is that very often servers (think file servers especially) have significantly more threat detection's than an average desktop device. This means ...more »

MSP N-central

Submitted by (@wmorgan)

Ability to report on customer/rule associations

it would be extremely handy to be able to, at the very least, export the selected customers from the rules grant customer/site access tab, at the very most, have a report that will show me the associations between customers and rules, allowing me to pick which customers, or which rules I want to run the report against. In particular I need this for all of my patch management rules as we currently have to audit patch ...more »

MSP N-central

Submitted by (@nathaniel.mclean)

Generate Report for Specific Sites

Currently when trying to generate a report on a specific site within a customer it can only generate the report for all sites under the customer. The ability to filter for sites the same way an SO can be filtered for Customers would provide the flexibility required to generate relevant reports that are not flooded with unnecessary data.