(@bperkins)

MSP N-central

Probe do a better job of gathering data

In CW Automate, Ninja, and a couple of other RMM solutions, the probe did a MUCH better job of probing the network and bringing in the proper data. Routers, Printers, VOIP phones, WAP's and all that were easily identifiable because of this, especially when some devices such as VOIP phones get their IP via DHCP and the system can still keep up with the custom name given to the phone for identity purposes. Obviously, ...more »

Voting

11 votes
(@cubexg)

MSP N-central

Raspberry Pi Probe for client sites

So the probe is great when your client has a machine that's on 24 x 7 (such as a server as opposed to a workstation) but with many clients going to completely cloud-based environments, it can become a bit more difficult to dedicate resources to a probe machine. raspberry pi units all in including storage cost around $60-$70, and are perfect to act as a probe unit that can be put at a customer site in a network room, ...more »

Voting

59 votes
(@cwidhelm)

MSP N-central

Ping multiple addresses

It would be nice to have a ping originate from the probe as well as from the Central Server.

 

There would only be one ping that would be used to determine "connectivity", however this way, the system could test to see if a firewall, or other edge network device, was LAN reachable as well as WAN reachable.

(@simpleit)

MSP Remote Monitoring & Management

Access web portal of network devices from Max Dashboard

I think it would be real important to be able to access the web portals of network devices (ex: printers, firewalls, etc.) remotely from the Max RemoteManagement Dashboard. I remember when I used N-Able back in 2013 I had that ability. I don't think it would be too difficult to implement. Basically we just use the backend connection to a workstation/server to create a tunnel and access the HTTP/HTTPS portal of these network ...more »

Voting

15 votes
(@bag3ls)

MSP Remote Monitoring & Management

Network Diagram Creation

This might already been in the pipeline for the 'network discovery' feature in RM. But it would be ideal if it could put together a network diagram automatically based off the information that is available to it. I understand it might not be perfect or the diagrams generated are 100% accurate or represented in a way that the client wants but it would definitely allow for easier visualization of the network and assist ...more »

Voting

29 votes
(@neotech)

MSP Remote Monitoring & Management

Network Discovery - Autodisable for redundant/unwanted agents

Network Discovery is a good feature but ... Once you set a preferred discovery agent (and an alternate agent <==new feature suggestion), the service should stop on all other devices. Allow a mechanism to disable the agent on any machine which 'travels'. If you have a device that moves from network to network either physically (e.g. a laptop you carry around from site to site) or logically (e.g. using a SSL VPN to ...more »

MSP Remote Monitoring & Management

Use NetFlow/SFlow/JFlow to Perform Network analysis

The feature "Active Discovery" was a great enhancement for MAX RM. Finally, the Agent starts to discover the customer's subnet, too, and you can have a deeper look into his infrastructure. This is a step towards the right direction, but there's more you could add on top of "Active Discovery". How about "Network Analysis". Please, let us have a deeper look into the customer's subnet with the possibility to collect and ...more »

Voting

61 votes