At the moment, any email filtered as phishing is rejected, and no notification is sent to the recipient. One of our clients did not receive important emails from a customer because they were incorrectly flagged as phishing and rejected out of hand, with no warning to the client. Please add an option to quarantine phishing emails (instead of outright rejecting) so the recipient can be notified in their digest. At the ...more »
We'd like to receive a notification when a scheduled report fails for some reason
This way we wouldn't need to worry about monitoring our scheduled reports every month
It would be great if we could clone notification profiles, sometimes you want the same triggers but a different time delay or notify on return to normal setting along with different recipients. Or you want to copy a notification profile from one SO to another SO, or one customer to another. while most of the notification profile is pretty easy to manually replicate, if you have a ton of trigger groups with a bunch of ...more »
currently you can disable some of these profiles from the customer. I would like the ability to disable any profile from the SO level.
in case there is any misunderstanding I mean the Notification Profiles that you set up in Configuration\Monitoring\Notifications
ideally this would be a function that could be tightly controlled who can perform this action through the use of User Roles.
Under Configuration - Monitoring - Notifications, there are about 40 different notifications that i can choose from on each customer, we use about 4-10 different Notifications on each customer. I'm missing an opportunity where I can see the Notifications types that are active, at the customer on the Notifications page, so I don´t have to open 40 different Notifications on each customer to find the mails to be edited. ...more »
We would like to see an option to revieve a notification via e-mail or trigger in CMC when selected size is increasing a lot during a short period. Some customers would like to keep the montly costs stable and would like to be informend when their bill wil increase a lot when their selected data size is growing.
At this moment our technicians have to report back that an AV Defender is installed on a pc.
For making our yearly recurring payments for the customer we need to know exactly when the AV was installed.
Is it possible to make an option to get notified via email when the AV Defender is installed?
It would be great if schedueld downtime didn't also disable the remote control options on a device. We've been using scheduled downtime when we have planned maintenace work being done. A sideaffect of this is that remote control gets disabled on the device (unless mspconnect is installed). It would be nice to just use the disconnected status icon to symbolize downtime, but to leave the remote control options enabled ...more »
It would be nice to have Take Control functionalities for Terminalservers-
Especially the Chat Notifications and Session notifications
If I have a client I've assigned 30 AVD licenses to and something attempts to draw a 31st license, I'd like to be able to define a notification to ticket process for that.
We getting alot of notifications that Bitdefender Update Service is out of date for 0,1 or 2 days.
I like to have a option that we can change the check for x days and then goes in a error.
Because now every time we get triggered to look in to it, but after a couple hours later it solves itself.