MSP Remote Monitoring & Management

Submitted by (@jeremywhiteman)

debug logging enabled by default for integrated RMM backup clien

It is clear as day every time that without debug logging enabled, pulling logs for integrated RMM backup clients is next to useless because they provide no info. SInce debug logging needs to be enabled to gain any knowledge of anything, why can't it be enabled by default?

MSP N-central

Submitted by (@anthony.quaresima)

Essential Licenses - Connectivity (1 Min Ping)

I would love the Connectivity service to ping every 1 min instead of 15 min on an essential license. There are free ping only open source tools available on the market such as SmokePing, but would be great to be able to keep the single pane of glass. Deploying a professional license for every case such as monitoring multiple IPs on a single device, or multiple hops between devices becomes cost prohibitive. If you have ...more »

MSP Remote Monitoring & Management

Submitted by (@dr.wormhole)

Managed Online Backup Check Failures

Would be nice to have a little more control on when the workstation backup checks fail in the dashboard. 90% of the time the backup check has failed because the computer wasn't on the day before, or the backup was still seeding, or the user booted their PC after the daily safety check time.

For workstations it would be nice to be alerted only if a successful backup hasn't completed in, say , 3 or 4 days.

MSP Backup & Recovery

Submitted by (@agenda2020)

Missing client / site Info in Backup Mails

B&R - add client/site/device to subject Hey there, currently when you enable backup reports for Managed Online Backup / Backup & Recovery, you get mails which return machine and device name, which is info that you cannot work with, considering there are many similar devices with a similar name. It would be easier to identify and assign the report to a device in your dashboard if you received info from which device (client/site/device) ...more »

MSP N-central

Submitted by (@fortastor)

MSP Backup - Dashboard and Configuration

1) Would like the ability in N-Central to Manage the client backup directly from the All Devices View and in the client. 2) Would like the ability to see all backup user in N-Central under a dedicated view (same thing as backup.management for all customers) even ones not using essentials/pro licenses. 3)Under client tools - File System. I would like a onetime backup now option for individual files and folders with a ...more »