MSP N-central

Submitted by (@anthony.quaresima)

Essential Licenses - Connectivity (1 Min Ping)

I would love the Connectivity service to ping every 1 min instead of 15 min on an essential license. There are free ping only open source tools available on the market such as SmokePing, but would be great to be able to keep the single pane of glass. Deploying a professional license for every case such as monitoring multiple IPs on a single device, or multiple hops between devices becomes cost prohibitive. If you have ...more »

MSP Remote Monitoring & Management

Submitted by (@dr.wormhole)

Managed Online Backup Check Failures

Would be nice to have a little more control on when the workstation backup checks fail in the dashboard. 90% of the time the backup check has failed because the computer wasn't on the day before, or the backup was still seeding, or the user booted their PC after the daily safety check time.

For workstations it would be nice to be alerted only if a successful backup hasn't completed in, say , 3 or 4 days.

MSP Backup & Recovery

Submitted by (@agenda2020)

Missing client / site Info in Backup Mails

B&R - add client/site/device to subject Hey there, currently when you enable backup reports for Managed Online Backup / Backup & Recovery, you get mails which return machine and device name, which is info that you cannot work with, considering there are many similar devices with a similar name. It would be easier to identify and assign the report to a device in your dashboard if you received info from which device (client/site/device) ...more »

MSP N-central

Submitted by (@fortastor)

MSP Backup - Dashboard and Configuration

1) Would like the ability in N-Central to Manage the client backup directly from the All Devices View and in the client. 2) Would like the ability to see all backup user in N-Central under a dedicated view (same thing as for all customers) even ones not using essentials/pro licenses. 3)Under client tools - File System. I would like a onetime backup now option for individual files and folders with a ...more »

MSP Remote Monitoring & Management

Submitted by (@bag3ls)

Monitoring Active Jobs more easily (e.g MAV scans, Backups)

With the addition of features over the last few years, there's now a number of potential jobs that could be running on a server or workstation, some of these jobs are: - backups - antivirus scanning - patch management installation Currently, if we want to see if any of these jobs are running it would require someone to go to the machine in question and view the relevant south pane tab. This is very time consuming, say ...more »

MSP Remote Monitoring & Management

Submitted by (@mattbs)

Show Full Nameof the Server on Manage Online Backup Reports

We needed a solution for your Manage Online Backup reporting. The report just says “server1” but not the full name or domain of the server.

We have many customers with servers with the same name and have no way to tell which server did complete based on the email reports.


Email subject show only "Backup for | server1 | Completed | 0 days 10 hours ago"