MSP N-central

Local User Password Reset (No domain)

As of right now on N Central there is no tool to reset a local user password that is not in a domain. The way I get around this is by utilizing the command prompt. I made a bat file that creates a local user, sets a password, and sets the user as an admin. I also made a bat that just resets the password. I then uploaded them to the software repository to make things easier. It would be nice if it was a built in function ...more »


15 votes

Mail Assure

When receiving Email Scout reports want user to authenticate

When receiving Email Scout Reports, the client wants the email users to have to authenticate using their email user passwords when viewing the content of the message. This is in case the messages are false positives that contain confidential information to stop unauthorized access to these messages.


6 votes

MSP Remote Monitoring & Management

GFI MAX - Teamviewer Integration Password Issue

If TeamViewer Host is already installed on a machine and contains a static password for example for a third party administrator, it is not possible to connect to the machine over the dashboard. This is caused by the GFIMAX password placed as second or third password in the TeamViewer host password management and the agent fails to complete the integration or to identify the GFIMAX password.


MSP Manager

Easy copy button for username and password fields

Please consider adding a couple small quick copy buttons next to the username and password fields when viewing a password. Currently it's difficult to select the username or password to copy it.


Also, it would great if the notes field could detect a hyperlink (https://...) and display it as a link that a viewer can click on.


MSP Backup & Recovery

Master Encrpytion Key for account owner

If you forget your encryption key (or if a malicious employee decides to go off the rails) you're customers backups are worthless.


Allow the MSP business owner a master restore password that only they would know that could override all other backup passwords.


Give us the option to have one global password for all, or one for each client. (I personally would prefer one global for all)


Mail Assure

Retain LDAP settings & use saved passwords

Hello, We migrated from MaxMail and we informed customers that if there mail server ever went offline they could log in to their control panel in MaxMail and still send and receive emails. It looked as though the same was true in Mail Assure. However their is a difference in the Mail Assure process that I think you should address. Under Manage email users we have set up the LDAP authentication for each of our clients. ...more »


4 votes

MSP N-central

Password Proxy Services

Would like to add password proxy services.As an admin/operator I would like to put access passwords to devices like switches, routers, firewalls, and other devices. Must connect with services like SSH, Telnet, RDP, Web, etc... Then have the Agent/Representative just click to connet without putting a password in. This will help maintain the security and password integrety of devices that are typically not changed often ...more »


MSP N-central

Allow to hard-code password in automation tasks

When we create a new automation policy that requires password input there is no way to hard-code that password.

The field requires an input parameter and that parameter has to be a password.

Ever time you run the policy ADHOC it prompts for password.

Would like to have a way to hard-code so there is no prompt for the password.


Mail Assure

Reset password for all users for a domain

Would like to see the ability to reset user password for Mail Assure control panel in bulk rather then having to do it individually. I know users can reset their own password but for admin sake I would like to see the ability to reset passwords in bulk for an entire domain like we could in MSP Mail - WebAdmin authentication settings.


4 votes

MSP Manager

Password Nesting

Within the password section we would like to have passwords nested on multiple levels.


Currently we have a naming scheme to order passwords friendlier however if passwords could be nested under each other would be very helpful. We go down to 5 levels depending on the system.


10 votes