MSP Remote Monitoring & Management

Submitted by (@sohilm)

Patch Management - Installation Schedule

Patch Management - Installation Schedule Upgrade is big setback Recently, Patch Mangaement Schedule has been re-vamped to deploy patches on a global schedule. Deploying patches to multiple clients on their schedule is a key aspect of Customer Service. Setting up a single Patch Management across all clients is not how to do business; although it is simpler. Ideally, Patch Management Schedule should be customized for each ...more »

MSP N-central

Submitted by (@aaron.martinez)

Patch Management - include dependency or prerequisite options

Currently I don't see any option or ability to check for any patch dependencies or prerequisites. Consider the following, in our environment we tend to only approve deployment of Updates marked as Critical or Important severity. Unspecified severity are declined unless specifically requested to address an issue in environment. Here is an example KB3172729, in my environment it indicates it is a Critical and Needed update, ...more »

MSP Remote Monitoring & Management

Submitted by (@mstein)

Visual Indicator Patchmanagement active

Hey guys,

 

Currently we are missing a visual indicator showing Patchmanagement is active on the device in the north pane.

Since most other features, such as MAV, B&R or Web Protection do indeed show the green dot (or yellow / red respectively) which indicates the feature is active and installed, there is no such thing for patch management in the current dashboard.

MSP Remote Monitoring & Management

Submitted by (@john.cottier)

Define patch installation settings for Microsoft Updates

I would like to see the features similar to those that are available in ConnectWise available in SolarWinds RMM, such as Microsoft Update Policies. Microsoft®️ Update Policies allow you to define the patch installation settings for Microsoft updates. A single Microsoft Update Policy can be applied to one or more patching groups. You can define pre and post install scripts as well as optional settings such as daytime ...more »

MSP N-central

Submitted by (@madelineoryx)

Granular Permissions for Reporting

You shouldn't need to allow a user to have access to manage Patch Management just so that they can see reports on patching.

I want Account Managers to have access to Reports but don't want them to be able to change configuration/approvals etc.

 

I'd like the ability to access all reports without having admin access to all the sections (Patch Mgmt, AV Status, Backup Manager etc)

MSP Remote Monitoring & Management

Submitted by (@hubandspokeit)

Patch deferment via popup on local machine

Please add the ability for us to send a custom popup when patches are about to be installed so that the user has the ability to defer patches ie 30mins, 1hr, 6hrs, 24hrs, etc. At times patches install themselves in the middle of a workday and in the case where the user cannot be interrupted this is VERY much unacceptable. The user should have the ability to at least defer 1 or 2 times so as to complete their workday ...more »