MSP Remote Monitoring & Management

Patch deferment via popup on local machine

Please add the ability for us to send a custom popup when patches are about to be installed so that the user has the ability to defer patches ie 30mins, 1hr, 6hrs, 24hrs, etc. At times patches install themselves in the middle of a workday and in the case where the user cannot be interrupted this is VERY much unacceptable. The user should have the ability to at least defer 1 or 2 times so as to complete their workday ...more »

Submitted by (@hubandspokeit)

MSP N-central

Patch Management - Install After Wake

We are dealing with a lot of laptops in several environments. These laptops are frequently going to sleep at night, and missing on maintenance windows. There is an option to have patches install on boot if the device missed the scheduled maintenance window.

 

I'd like to have this option for when a device comes out of sleep mode, as well.

Submitted by (@jareda)

MSP N-central

Stop patch downloads to Agent Patch Cache if insufficient space

I have noticed that when a patch is set to "Approved for Install", the target device agent will download the patches even if that means it will use up almost all space on the C drive. i.e. a Device has 5 GB of patches to download and only has 5.5 GB free space on the C drive. The Agent will download all the patches leaving only 500 MB of space on the C drive. This could cause issues with services running on that device. ...more »

Submitted by (@johnnyva)

MSP Remote Monitoring & Management

Patch Mgmt./Languard should show Date Installed

Patch Management / Languard should show Date Installed, even if not installed by Languard. Many of the patches have the information available, e.g. when querying Windows Update. It is nice to know if Languard installed a patch, or not, so perhaps add another column to South Pane for that indication.

Submitted by (@tropolis.group)

MSP N-central

Manually installed patch not sync'd with Patch Management

This is not really a feature request but more of a bug! However, Solarwinds MSP Support suggest that I add this bug into here. There is an issue where if a patch has been identified by N-able Patch Management as Needed / Not Installed, and then someone manually installs this patch on the device itself, then the Patch Management system will not detect this and the patch will remain as Needed / Not Installed. What SHOULD ...more »

Submitted by (@johnnyva)

MSP N-central

Show installation status of superseded patches

I have noticed that if you approve a patch for install. Then the device discovers that this patch has been superseded, the original patch is removed from any patch reports and in the Patch Management, and it still gets installed. There is no way to track what has been installed when it has been superseded. So a step by step scenario would be: 1. Patch is detected i.e. Patch1 2. Set Approval to 'Approve for Install' ...more »

Submitted by (@johnnyva)