MSP N-central

Windows 10 Major Build control in Patch Management

Right now it is very difficult to try and stop workstations from auto-updating to the latest build of Windows 10. We would like to hold out on these updates until after a few months of it being out then begin to steadily roll it out with clients. Right now the only way I've found to try to do this, with only partial success, is to search in patch management for the build number and decline the patches. Sadly even that ...more »

Submitted by (@psaeryn)

MSP N-central

3rd party patches

It seems that 3rd party patches by defualt are downloaded even when 3rd party patching is not enabled.

When there is an agent running there are 3rd party patches downloaded in C:\Program Files (x86)\N-able Technologies\PatchManagement\ThirdPartyPatch

 

Would like to have them only available when the option is active

Submitted by (@m.kooij)

MSP N-central

Don't download approved superseded patches

I have found (especially with Windows 10/Windows Server 2016 server devices), that the following patches will be downloaded into the Agent Patch Cache (C:\Program Files (x86)\N-able Technologies\Patch Management\archive\): - Patches that have been set to "Approved for Install" which are not yet installed, and are superseded by other another patch that is also in the list of "Approved for Install" and "Not Installed" list. ...more »

Submitted by (@johnnyva)

Voting

11 votes

MSP N-central

Stop patch downloads to Agent Patch Cache if insufficient space

I have noticed that when a patch is set to "Approved for Install", the target device agent will download the patches even if that means it will use up almost all space on the C drive. i.e. a Device has 5 GB of patches to download and only has 5.5 GB free space on the C drive. The Agent will download all the patches leaving only 500 MB of space on the C drive. This could cause issues with services running on that device. ...more »

Submitted by (@johnnyva)

MSP Remote Monitoring & Management

Global patching freeze option

Over the Christmas period and other holidays my company occasionally requests a patch freeze - to prevent issues occurring when we have minimal staff in. An option to halt patching with one switch - or to be set via a paused time frame across all the customers we support would be ideal as currently I would have to go through and adjust each individual one.

Submitted by (@richard.nolan)

MSP Remote Monitoring & Management

Patches pending should show length of time

The tool tip on the Patches Pending dot in the North pane just says "pending". It would be much more useful if it showed how long they have been pending so that we can identify systems that are being turned off in the evening or for some other reason are not performing updates. The number of updates pending would also be nice.

Submitted by (@austin)

MSP N-central

Show installation status of superseded patches

I have noticed that if you approve a patch for install. Then the device discovers that this patch has been superseded, the original patch is removed from any patch reports and in the Patch Management, and it still gets installed. There is no way to track what has been installed when it has been superseded. So a step by step scenario would be: 1. Patch is detected i.e. Patch1 2. Set Approval to 'Approve for Install' ...more »

Submitted by (@johnnyva)

MSP Remote Monitoring & Management

Add Patch Approval Policy filter to filter out 'stale' devices'

When approving patches, the patch status of all machines patches is shown. Many times (at least in my case) clients may have 'stale' machines i.e. machine that for whatever reason have not been online for days, weeks, or months (vacation, sabbatical, broken, spare, disaster recovery, etc). I do not want to delete these machine as they may come back online with out notice and would come up with no AV protection (and ...more »

Submitted by (@neotech)

MSP Remote Monitoring & Management

Patch Failed on Device

the Rework for Patchmanagement is great!

 

However what we still are missing - the Button for the Devices where the Patch failed.

 

When we look at the Current global approval Policy - we can see "Patch is pending for " 123 Devices and More

 

yet we cannot see a List where these 123 Devices are located specifically.

 

That would be amazing to have!!

Submitted by (@j.suckow)

MSP Remote Monitoring & Management

Patch Release Date in South Pane

It would be great if we could sort patches by release date (not only installed date) in the south pane of the RMM. I have a bunch of patches, that I have ignored and since they aren't installed, they don't have an installed date. I need to sort these patches by date so I can install all but the most recent, but I can't since there is not release date. I know I can sort these by release date in the PM approval policy ...more »

Submitted by (@dpbklyn)