Currently on the ticket header we have headings like ID, Requested, Requested By, Alerts, etc. We would like to be able to add Phone Number to the header and that is not an available choice.
Need company address and phone for each client. Not tied to a specific contact.
We would like to be able to integrate with 3CX phone system. When a call comes into the support line we want a browser windows to create a new ticket based on the phone number coming in . We would also like to e able to call a client by clicking on a phone number in service desk. this would be very helpful.. Nick Galea the CEO who was the CEO of GFI for Many years already said he would be interesting in collaborating ...more »
I've tried to use the MDM process for windows mobile 8.1 but it doesn't work. Please add windows 10 mobile MDM.
A webfilter for the MDM. Clients ask me how to lock some websites on a smartphone. I think it would be an enrichment for the MDM.
We support several clients with IP based CCTV cameras and IP Phones. Now that the background tunnel process is in place it would be great if we could use this to remote connect to the Web Interface on devices on the clients premises. i.e. Routers, IP Camers & Voip phones etc. I know that we can TV into a system and then open a browser, but it would be save time and be very helpful if this could happen when the Network ...more »
Loving the Android app, but saw several things that immediately bugged me. There's no way to quit the application other than killing it through task manager. Automatic refreshes don't seem to be happening. Manually refreshing the main screen, then clicking on a machine still shows stale info for that machine until it is manually refreshed as well. Clicking on a machine for detail seems like it should get an updated ...more »
I suggest you... create a Windows Phone 8 app that allows an administrator to view or edit settings within the GFI Max RMM utility. Even the ability to clear alerts or schedule tasks, or even restart services.