MSP Backup & Recovery

Allow backup profiles to exclude weekends

Raised on behalf of BIOS Middle East: Backup profiles don't currently allow for the selection of days of the week to run the backup; as a result, there's no intuitive way to exclude certain days of the week as per customer preference (for example, weekends). While there's a known workaround which involves creating a "work week" of the whole of Saturday and Sunday, this is counter-intuitive, and can also only be used ...more »


MSP Backup & Recovery

Allow setting performance limits within backup profiles

Currently, it is possible to script installation of backup software via the "Automatic Deployment" option, but if there are many PCs being installed at once, the initial backup may saturate the upload bandwidth for an unacceptable amount of time. Adding an option to set & schedule performance limits for devices using a given backup profile would allow for greater usage of the "Automatic Deployment" option for large ...more »


MSP Backup & Recovery

archiving configuration in profile

We need the possibility to configure the Archiving preferences through the profile.


In all of our backup services we are including a 12 month archiving (one set every month) and at the moment we have to send this configuration through Remote Comand to every single backup endpoint and this is not very useful.


MSP Remote Monitoring & Management

Time Windows for checks

24/7 Checks should have a time window (start and stop times). WHEN a check is applied is as important as WHAT it is checking.

Things change. It may be that your server behaves differently during a single period of the day... or it may be several profiles for different parts of the day. Either way, if each check had a time element, the flexibility to write appropriate checks would be handled.


16 votes

MSP Remote Monitoring & Management

Display correct username on the dashboard

The username displayed on the dashboard is not always correct. If a user account has been renamed instead of a new user account being created, say from Katie to John, the user logs in as John, displays as John in Windows but still shows as Katie on the dashboard.


The dashboard should display the username for the (last) logged in user, not the original username/profile name.