Users carry out actions by clicking in their quarantine reports (for example they click on "Release and Train" for a particular email). When looking in API calls history on the Mail Assure console, the username listed is "Internal" and the Client IP is blank. It would be much better if the username reflected the quarantine report that did the action (e.g. quarantine report for firstname.lastname@example.org means that Username = ...more »
If you are in the global quarantine for your domain, There is no global option to "Remove from quarantine and train as spam" for multiple emails that are selected or if you select all. This would be a welcome feature.
Give the ability to adjust the column width of the Spam Quarantine, and Incoming/Outgoing Search Logs, or the ability to minimize the menu bar on the left to give more space to these columns so it is easier to read the information in these logs.
Would like to see the ability to configure the quarantine threshold per user. Right now you can only set it per domain but in MSP Mail we had the ability to configure individual user settings for quarantine threshold.
At the moment, any email filtered as phishing is rejected, and no notification is sent to the recipient. One of our clients did not receive important emails from a customer because they were incorrectly flagged as phishing and rejected out of hand, with no warning to the client. Please add an option to quarantine phishing emails (instead of outright rejecting) so the recipient can be notified in their digest. At the ...more »
When Bitdefender quarantines a File whilst on Signature x
And then recieves a Signature Update - indicating the once Quarantined File as a False Positive
it will be logged as "released from Quarantine" in RMM
Can we recieve an "Automatically" added to that in this case? Otherwise it confuses the Customers.
It appears that there is no way to separate (different IP Address or Port) "Agent Data" from "WebGUI Management". Because of the high risk a compromised N-Central server poses to all of us and our clients there should be a simple way to isolate the WebGUI Management interface while maintaining the ability to collect Agent data across the Internet.
Some other options on the Bitdefender quarantine tab would be helpful. 1. I'd like to see an option to release from quarantine without adding a whitelist entry. In practice, Bitdefender seems to suffer from false positives pretty often. I would like to trigger a definition update, then release the quarantined files (without whitelisting) to see if the newer definitions will fix the problem. The policy whitelists get ...more »
It would be nice to view files when they are already within he quarantine.
It was brought up that it would be useful to either password protect or prompt for confirmation the following options in the dashboard:
1. Run all backups
2. Release option for MAV Quarantine
The "Release from quarantine" and "Delete from quarantine" buttons are so close together that sometimes you can select the wrong one. There needs to be a verification prompt for the option you choose.
I'd like certain users who are more savvy and I trust to be able to add exceptions or release items from quarantine to be able to do this on their own. This is very important when they're three time zones ahead of me and if a program or file is quarantined by mistake, they have to wait for me to respond.