I use the Service Metrics reports a lot lately to find unused network cables. I request from one or more switches the report of the service interface health / Operational Status The weboutput isn't complete sometimes. the CSV output isn't usable, no decent overview. But the PDF output is quite good. The only thing for me, it isn't sorted on instance name. Can there be a possibility (and not only with this report) that ...more »
it would be extremely handy to be able to, at the very least, export the selected customers from the rules grant customer/site access tab, at the very most, have a report that will show me the associations between customers and rules, allowing me to pick which customers, or which rules I want to run the report against. In particular I need this for all of my patch management rules as we currently have to audit patch ...more »
We would like to see the Managed Antivirus Threat Report to be more in sync with the monthly reports.
Therefor the option to select a scheduled delivery date for this report is a feature we would want to have added.
At present, you can see malware, phishing events etc in n-central.
but there is no way to export them at the so level; to sort out duplicates, what needs to be whitelisted, what users need cautioning, etc.
Why event details can't be included in the SO level report, I don't know.
We would like to be able to report on devices based on their remote control method, and whether unattended access is configured. A "who changed this" would be great as well.
This would be useful to determine compliance in situations that require this information, and to easily let our clients know when they ask for this information.
I recently had an issue where a client's patch data is not available in report manager, and I opened a case. They told me it was due to the client's usage of WSUS.
Well, how are we going to sell them on the idea of patch management if we can't report on the shortcomings of WSUS?! It would be nice if the agent reported installed patches regardless of if the device is on patch management, or if WSUS is in use.
on the configuration menu we only get the option to select from the list of devices....this is a real pain if a customer has hundreds of devices and I only want to run the report for their 10 servers, or if I only want to see their 100 workstations/laptops. We should be able to filter this list by either our normal filter drop down menu or at least by device classes
At the moment (as far as I am aware) only performance monitoring check have this option where when the alert triggers it can go into either "report" mode (Yellow Triangle) or "alert" mode (Red X, puts server into "error" state). Report mode is incredibly useful as it allows us to monitor with checks without creating a ton of noise. It would be useful to have the choice for all checks so we can individually set checks ...more »
I found out yesterday that it isn't possible to report on where self-healing has been set, which makes it hard to know where to update and reapply a service template. I can't be expected to rely on memory alone. Built-in report(s) that will show services per device with the self healing setting, and the service template which applied it (if applicable), and a cutdown one that shows just the services within service templates ...more »
It would be nice if you could change the length in reports, like server monitoring report. Because with a longer name, is changed to for example "Example Compa..." Even if there are only 2 letters.
Web monitoring should record time stamps when a site is visited and this data should be available in the web monitoring report > report builder. It would be good to see what sites are being visited when.
That would make it easier to determine whether the machine is not up to date because it's not in use or because there is a problem.
It's frustrating trying to compare the report and the dashboard, there should be a column "Last Response" so I'll be able to filter the report by which workstations doesn't have the latest agent and sort it by "Last Response" to see which are actually online and can't update the agent.