There is actually no possibility to generate Reports of past Months. It Would be a great help if that were possible.
We include time ticket reports with our invoices, downloaded as PDFs from MSP Manager. We can't select columns, adjust the formatting or column widths, etc.(wish we could!) so could you please correct the awkward title wrapping that's happening on some of the columns? It makes us look like we don't know how to use our own software.
If this exists somewhere, I'm not aware, but I would like a Device Audit Report.
This would have similar function and implementation as the User Audit Report, but would let you filter down to a single device and then see a single audit trail for every event on that device. Automated tasks, AV scans, patches, dashboard user activities & notes, reboots, etc.
We love the scheduled email Report views. But a lot of times we just need to pull a report and end up going through the steps to save the view and emailing it to ourselves. Could their be an export report button for the nice report or a section on the left hand side for reports?
Would like to have a report available with changes made via Domain User Management from nCentral with the user who has made changes on a user?
First of all, forgive me my poor english. What I would like to see is an expansion of the API possibilities. We offer a service called "Managed Workplace Management". "Managed Workplace Management" is a combination of RMM, Antivirus, Webprotection, patchmanagement, backup & recovery, etc, each with separate settings. Now I want to build a script via API, where a dashboard user and a client group is created (or copied ...more »
There is not enough information reported in Managed Patch Automated Tasks, and in the Automated Tasks Reports.
I would like a more granular report for Managed Patch regarding updates/patches installed after Managed Patch runs on a device.
Would like to see a device count per Device class in report Managed Devices SLA Report
Currently there is no easy way to export details from a failed check such as failed logins (usernames)
In the Problem Description and Session History sections of the MSP Anywhere Technician Console, there are places to take notes, but they are not saved on the console or in the Admin Area.
I would like the ability to save notes in the console, and be able to view them later on the console and in the Admin Area Session History section.
My team routinely uses the Detailed Status Report to see the recent up/down status of devices. If we try to view more than 16 days or so, when we scroll down we can no longer see the time at the top of the graph. It'd be nice if the time markers stayed at the top even while scrolling. 1. Click into the device 2. Click on Monitoring tab 3. Click on the monitor you're wondering about (usually agent status or connectivity) ...more »
Add the ability to filter the asset tracking client inventory report (and other reports) by site, not just by client.