MSP Anywhere

Automated reporting

We provide our clients with a monthly remote-control report through N-Central to let them know when we’ve connected to their machines. I know that there is a report I can run through MSPAnywhere to do the same, but we'd really need to be able to schedule those reports for it to be useful. Right now there is a hole in our client reporting.

Submitted by (@desiwren)

MSP N-central

Include Superseded information in patch reports

We issue reports to the clients on Patch status and we are getting a lot of patches in reports that have been superseded and the client is asking why there was no record of that patch being installed, on a monthly basis. It would be nice to show in the report that the patches have been superseded.

 

This would be for all patch reports in N-Central and Report Manager.

Submitted by (@jtolivar)

MSP Remote Monitoring & Management

Add ability to create custom reports

I would like to be able to select different fields to be output as a report or CSV file.

 

I just want a list of all devices I manage, with site, hostname, and their installed OS. Or serial number, or installed RAM, or free space on drive C.

 

Spiceworks has a similar feature that works quite well and I'm honestly a bit surprised that Solarwinds doesn't allow me to do this.

Submitted by (@alexnts)

MSP N-central

New report regarding user access rights

We would like to have a report on user access rights. Ideally the report could be based on the current Domain User Management: the operator selects a domain and gets a list of all the users, just like now, but with the added information of which access rights the users have on shared folders. Also, it should be possible to export the report to Excel/CSV. We would use this report for GDPR-compliance, to be able to show ...more »

Submitted by (@daniel79)

Mail Assure

Enable Email Scout Report branding

On top of the following topics #1 (Better formatting of Digest Reports) http://ideas.solarwindsmsp.com/a/dtd/Better-formatting-of-digest-report/294373-4178 #2 (Scout Reports message actions ) http://ideas.solarwindsmsp.com/a/dtd/Scout-Reports-message-actions/300781-4178 #3 (Add localized Email Scout Reports) http://ideas.solarwindsmsp.com/a/dtd/Add-localized-Email-Scout-Reports/306899-4178 I definetely need the ability ...more »

Submitted by (@alexander)

Voting

11 votes

Mail Assure

Disable Train Spam for end user reports in SolarWinds Mail Assur

Would like the ability to disable Train Spam for certain end users. Do not wish them to have the ability to train spam from their daily reports and release emails. This can cause issues if a end user trains spam that is legitimate spam the filters will start to not look for that.

Submitted by (@patrick.modarelli)

MSP N-central

Full Customer/Site Support in N-Central & Report Manager

After introducing partial support for sites into n-central quite some time ago, support for customers/sites was removed or never actually added in filter previews and reports.

I am told that for a report or filter to include the customer/site instead of just a device name, a feature request needs to be created because Solarwinds consider this to be by design.

Submitted by (@prejay)

MSP Manager

Office 365 PowerBI Integration

Right now the reporting is pretty weak. But we can download CSVs and load them into PowerBI, which is useful but it would be nice if we could hook PowerBI directly into MSP Manager and do data visualization directly on he raw data or at the least take the existing reports and visualize them and any newer reports that get created.

Submitted by (@zjohnson)