MSP Backup & Recovery

Office365 restore of deleted mailbox

If a user is deleted together with a mailbox, you can't restore items from that mailbox. According to support (case 01142535), you need to first remove a mailbox but leave the user and license intact, let a backup of this mailbox pass, then remove the user and license. This is way too error sensitive. We deleted a user (with mailbox and license) and couldn't recover anything of that mailbox anymore. Why did we do a backup ...more »


MSP Backup & Recovery

MSP Backup: Recover files without folder tree

Raised on behalf of PerCom Automatisering Bv: When restoring to a different location, the ability to restore files/folders without the full (from root) folder path would be a significant quality of life improvement. For example, a restore of three different folders from three different locations on the source drive will require additional navigation through the restored folder tree, with the way things currently are. ...more »


MSP Backup & Recovery

Manage Recovery Console Restore times

We would like to see an option to select when a restore runs, instead of manually setting it.

Right now you can only do one time restores which you have to manually start,

or continuous restores which run all the time.


With something like the clienttool but for the recovery console you could run

scripts that add or remove devices or start restores and the like.


MSP N-central

Monitoring Service for Solarwinds Backups Recovery Console

I asked support about a way to monitoring the status of a restore done through Recovery Console and they deemed it "impossible" at this time. Apparently, the logs are only stored in the cloud and not locally removing the same functionality that Backup Manager has to be able to be monitored through N-Central. Create a way to monitor restores via Recovery Console so we can actively monitor the restores without having to ...more »


MSP Backup & Recovery

Need a status indicator for Continuous Recovery

When we start a continuous recovery restore, there is no real status indicator such as a percentage indicator or a progress bar that shows you the progress of the task. Something similar to when performing a backup/restore in the Backup Console and it shows you the status of the job using the progress bar with details of the files its restoring. Having something similar for a continuous restore task would be helpful. ...more »


MSP Backup & Recovery

Full support for Backup and Restore to KVM Hypervisor Targets

Raised on behalf of Fancit B.V. SolarWinds Backup doesn't currently support restoring directly to a KVM Hypervisor target; users must instead restore the device to a VHDX or VMDK via Virtual Disaster Recovery. In some cases (such as the rental of Virtual Private Servers), direct access may also not be available to the KVM Hypervisor platform; it would be of great help if Backup was still able to support restoration ...more »


MSP Backup & Recovery

Restore anything in the cloud even when the device is offline

I want to be able to grab files from any system backed up to the cloud and be able to move them to any other system. Please make this a possibility. This should be a basic thing for simple file backup and recovery. If you could make this a thing for hyper-v and xenservers, that would be cool too.


MSP Backup & Recovery

Master Encrpytion Key for account owner

If you forget your encryption key (or if a malicious employee decides to go off the rails) you're customers backups are worthless.


Allow the MSP business owner a master restore password that only they would know that could override all other backup passwords.


Give us the option to have one global password for all, or one for each client. (I personally would prefer one global for all)