This is for the take control feature in RMM using the MSP anywhere engine. If this is more appropriate for the MSP Anywhere campaign please feel free to move but as it comes under RMM umbrella I've put here initially. In teamviewer you're able to configure the sound to come through from the device you're remotely connected to, this might be used to help diagnose a sound related issue. Unfortunately this option doesn't ...more »
I would like to see the features similar to those that are available in ConnectWise available in SolarWinds RMM, such as Microsoft Update Policies. Microsoft®️ Update Policies allow you to define the patch installation settings for Microsoft updates. A single Microsoft Update Policy can be applied to one or more patching groups. You can define pre and post install scripts as well as optional settings such as daytime ...more »
Unfortunately it looks like HPE no longer allow the performance counters to be used by the agent, performance checks for HPE gen 10 servers therefore don't work. Being able to monitor the performance is essential to RMM and for any of us maintaining servers, although I respect HPE have caused the issue here it either needs to be pursued with them further or an alternative method found. Going forward with customers who ...more »
Please allow for per device and per company configuration of "Files and Folders" Backup and Recovery to allow for adding file and folder exceptions in RMM/MSP RMM. At the present time "Files and Folders" will encounter errors with OneDrive/Sharepoint's Files-on-Demand feature which results in repeated backup failures and there is no way to rectify this issue. Adding a feature to exclude these and other problematic folders ...more »
As Solarwinds RMM supports F-Secure Internet Security, F-Secure are moving away from that product and are now using Computer Protection instead.
We need the ability to monitor F-Secure Computer Protection as an Antivirus check on the RMM agent.
I was wondering that I can get ad user information but not ad computer information through the automation manager. I like to build a script which gets ad computer with inactivity with more than 90 days to find not disabled computer accounts.
I would like more redundancies in place to restart the Advanced Monitoring Agent. I set the Advanced Monitoring Agent to restart if stopped via Windows Services and the regular check. Service does not restart client reports there are no dependencies for the service to restart and am forced to manually restart it. This seems to happen all the time, so I would like to have other redundancies in place to automatically ...more »
It would be great to be able to pull a report for all devices at a client showing their scan dates like you can for windows machines in RMM. It would make it a lot easier to see the status of AV scans for clients with macs instead of individually going in and looking at each one's devices logs on the MAC-MSP Site.
It would be very helpful, if we can set the maintenance mode for special checks instead to the whole device.
If there is an issue on services for third party software, it would be helpful to set the service check to maintenance mode but leave the other checks in normal mode. so we could be alerted when the disk runs out of space or any script check runs into an alert
Is there a possibility to read content of xml documents? I am on the point, that I can download a xml document from a netgear temperature sensor, but I can not find an option to read and process the xml document.
any ideas into this?
MSP Anywhere, the standalone remote support tool has a system information tab which shows everything from installed software, CPU and RAM usage etc...for some reason on the RMM version (literally identical) its had the system information tab removed. crazy decision and someone should tick the box to put it on......feature request asap please.
Would like to add the ability to configure the Active Directory report to show only Domain Admins per client.