MSP Remote Monitoring & Management

Submitted by (@john.cottier)

Copy Networks Tab Text

In RMM's Networks tab's south pane, devices are listed. It's currently impossible to copy hostnames, IPs, MAC addresses, etc from the list of devices for pasting elsewhere. Other device listings such as the Servers or Workstations tab allow copying hostnames and other text. The Networks tab is much less useful since users can't copy text that appears there. Adding the ability to copy text from these fields would ...more »

MSP Remote Monitoring & Management

Submitted by (@doutorinfo)

A 24 x 7 Check of HARDWARE/SOFTWARE MODIFICATION

I would like to have a 24x7 check or DCS check maybe of HARDWARE/SOFTWARE modification. Depending of the use case is important to know. Example: a not authorized people to modify, unfix or install/unistall a hardware/software without authorization. And possibility of a report of what HARDWARE/SOFTWARE was modificated.

MSP Remote Monitoring & Management

Submitted by (@bag3ls)

Take Control MSP Anywhere - Sound from remote device

This is for the take control feature in RMM using the MSP anywhere engine. If this is more appropriate for the MSP Anywhere campaign please feel free to move but as it comes under RMM umbrella I've put here initially. In teamviewer you're able to configure the sound to come through from the device you're remotely connected to, this might be used to help diagnose a sound related issue. Unfortunately this option doesn't ...more »

MSP Remote Monitoring & Management

Submitted by (@john.cottier)

Define patch installation settings for Microsoft Updates

I would like to see the features similar to those that are available in ConnectWise available in SolarWinds RMM, such as Microsoft Update Policies. Microsoft®️ Update Policies allow you to define the patch installation settings for Microsoft updates. A single Microsoft Update Policy can be applied to one or more patching groups. You can define pre and post install scripts as well as optional settings such as daytime ...more »

MSP Remote Monitoring & Management

Submitted by (@bag3ls)

Alternative to monitoring performance with HPE gen 10 servers

Unfortunately it looks like HPE no longer allow the performance counters to be used by the agent, performance checks for HPE gen 10 servers therefore don't work. Being able to monitor the performance is essential to RMM and for any of us maintaining servers, although I respect HPE have caused the issue here it either needs to be pursued with them further or an alternative method found. Going forward with customers who ...more »

MSP Remote Monitoring & Management

Submitted by (@patrick.rifici)

Backup and Recovery - Exceptions

Please allow for per device and per company configuration of "Files and Folders" Backup and Recovery to allow for adding file and folder exceptions in RMM/MSP RMM. At the present time "Files and Folders" will encounter errors with OneDrive/Sharepoint's Files-on-Demand feature which results in repeated backup failures and there is no way to rectify this issue. Adding a feature to exclude these and other problematic folders ...more »