Can you think to do a native PSA integration with Service now ?
RMM Customers are forced to use long strings of data rather than device names in the Recovery Console, and that becomes unwieldy after awhile.
I would like to be able to use the same credentials to login to the Customer Support Portal that are used to login to RMM, Take Control Plus, MSP Manager, Backup and Recovery, etc.
SSO has been implemented on these products, and I would like this to be implemented into the Customer Support Portal so I can use a single set of credentials for all SolarWinds Products and Customer Support.
Could we get FortiClient added to the Antivirus check list?
As Panda is now moving towards Panda Cloud Protection Plus with their Aether Agent, we do not have an AV check that we can use that will display any information for this product. It was suggested by Support that we raise this as an "idea".
We would like to have an option to remove/ hide the seed loading service offered by SolarWinds MSP from our RMM dashboards for us and our Partners
In RMM's Networks tab's south pane, devices are listed. It's currently impossible to copy hostnames, IPs, MAC addresses, etc from the list of devices for pasting elsewhere. Other device listings such as the Servers or Workstations tab allow copying hostnames and other text. The Networks tab is much less useful since users can't copy text that appears there. Adding the ability to copy text from these fields would ...more »
I have any clients with BROTHER prints. I'd like to control TONER LEVELS, for example, on SNMP check. And if possible too save on SNMP portfolio (predefined checks).
Windows 10 includes free Windows Defender AV Monitoring and Updates. Currently this service is not monitored in the RMM dashboard. Please update to include this since new Windows 10 clients will all have this service installed.
I would like to have a 24x7 check or DCS check maybe of HARDWARE/SOFTWARE modification. Depending of the use case is important to know. Example: a not authorized people to modify, unfix or install/unistall a hardware/software without authorization. And possibility of a report of what HARDWARE/SOFTWARE was modificated.
I I would like to BACKUP MEDIA TYPES like BACKUP DOCUMENTS. I'd like DOCUMENTS and is very funcional, but I have clients who focused only for MEDIA TYPES (JPG, BMP, TIFF, GIF, CDR (Corel), MP4, MOV,....).
I would like if possible support the COBIAN BACKUP product in backup DCS verification, as it is a preferred solution for most people who prefer a FREE backup tool.