Solarwinds Take Control

Submitted by (@john.cottier)

Save Session History Notes

In the Problem Description and Session History sections of the MSP Anywhere Technician Console, there are places to take notes, but they are not saved on the console or in the Admin Area.

 

I would like the ability to save notes in the console, and be able to view them later on the console and in the Admin Area Session History section.

MSP Manager

Submitted by (@ben.dvs)

Auto-Save Time Entries

It would be incredible if time entries would auto-save at a set time interval. We typically enter our troubleshooting steps in the time entry as we work, and if we forget to hit "save" or the browser were to crash for some reason before saving, all of that information would be lost. Something like every 5 minutes would most likely be sufficient.