A function in the clienttool to clear all existing schedules and/or archiving schedules could improve the customer experience as, currently, it requires scripting involving the "list" and "remove" commands.
for scheduling i would like to have the option to sync the calendar of MSP with other calendars such as outlook or google. now you have to make an appointment in oulook and msp manager.
We would like to schedule some tickets with a quarterly recurrence option - at the moment we have to pick monthly or annually for some tickets and this is not ideal. I note that the older "MSP Service Desk" had this option but this has not ported to "MSP Manager" which is disappointing.
It would be extremely helpful if you could drag'n'drop tickets into a calender of employees. That way a ticket is not only assigned, but planned at the same time!
Along with the scheduled scan time that is in Device Details\Settings\Local Agent, please set it up so that Windows Agent perform an asset scan on service start up so that if a machine is offline normally at the time of the scheduled scan time it will still get updated in our system. It can be pretty common for workstations/laptops to be brought online just for our onboarding when normally they might be online during ...more »
I've got services that I don't particularly want to re-check every x minutes. with every y hours I run the risk of the device being offline when the time comes.
If we could have the service schedule set to run on agent startup, daily asset update then this would greatly reduce the frequency of checks and data storage, whilst being as up to date as we require.
it would be great if we could also run tasks via mspconnect/anywhere.
Useful for when mspconnect is checking in but the agent is not as it would allow us to silently reinstal lthe n-central agent
Currently someone would need to know the exact name of the task, and whether it was a script or amp in order to schedule it, which severely limits the use of Automation. Just like everyone else, our technicians can't be expected to memorize the name and function of every task in order to use the product. If the task selection functioned like the repository already does, then they could type in any character in the name ...more »
The ability to schedule a removal and install / re-install of a service such as managed antivirus. This would allow for removal, scheduled reboot then re-installation if required or out of hours application of a service.
It would be good to have the ability to set up archiving within a schedule rather than in general. This granular control would be very useful.