(@classicevolutions)

MSP Remote Monitoring & Management

Allow any agent to be a Site Concentrator not just Server agent

Currently Only an agent with a server profile can be a Site Concentrator Site Concentrator is used to reduce external network traffic by downloading and caching files requested by the various features (Managed Antivirus, Patch Management etc) Agents then retrieve required files from the Site Concentrator cache This ensures each file is only downloaded once In sites where all servers are in the cloud and with more companies ...more »

(@bburell)

MSP N-central

Fail-over server

The ability to run redundant servers in multiple locations as fail-overs in case the primary site goes down. I Imagine this could be done by adding a secondary IP or FQDN to the agents to point to as a secondary server. When both are up it reports to both servers but when one goes down it will still point to the other. This will be useful for all customers particularly those who's sites are in disaster prone arias like ...more »

(@adamchoptank)

MSP N-central

Hardware Monitoring For HPE Gen10 Servers

Hewlett Packard Enterprise Generation 10 servers no longer support System Management Homepage or Insight Management Agents. To monitor these servers with N-able you have to use a second professional license on the iLO port. We need a solution to be able to monitor new HPE servers using only 1 license. This will benefit all customers that purchase/use new HPE servers.

Voting

19 votes
(@bobsmith)

MSP Remote Monitoring & Management

devices that cannot connect to the Web Protection server

It would be useful to know that devices cannot connect to the Web Protection category and reputation server via an alert on the dashboard, this will help with potential problems in the future. This might highlight a client that has outgoing firewall port to api.bcti.brightcloud.com over port 2316.unopened.

(@benfitz)

MSP Remote Monitoring & Management

Improvements to the Wallchart

I would like to see additional options in the wall chart settings to configure the display of overdue workstations. Currently if workstation checks are selected we see overdue servers as well (even it all checks are passing)

 

Additionally the overdue workstations that do appear show up grey rather than yellow. I would like to see this colour-coded to match the north pane in the dashboard.

Voting

14 votes
(@benfitz)

MSP Remote Monitoring & Management

Custom Monitoring and Management Pane

Is it possible to split the Monitoring and Management pane to view problem servers and problem workstations as a separate hierarchy. At the moment if there is an issue with a workstation the client shows as red even if the servers are OK it would be nice to split this so we have a separate section for servers showing all clients and another for workstations. showing the same clients.