MSP N-central

Fail-over server

The ability to run redundant servers in multiple locations as fail-overs in case the primary site goes down. I Imagine this could be done by adding a secondary IP or FQDN to the agents to point to as a secondary server. When both are up it reports to both servers but when one goes down it will still point to the other. This will be useful for all customers particularly those who's sites are in disaster prone arias like ...more »

Submitted by (@bburell)

MSP Remote Monitoring & Management

devices that cannot connect to the Web Protection server

It would be useful to know that devices cannot connect to the Web Protection category and reputation server via an alert on the dashboard, this will help with potential problems in the future. This might highlight a client that has outgoing firewall port to api.bcti.brightcloud.com over port 2316.unopened.

Submitted by (@bobsmith)

MSP Remote Monitoring & Management

Improvements to the Wallchart

I would like to see additional options in the wall chart settings to configure the display of overdue workstations. Currently if workstation checks are selected we see overdue servers as well (even it all checks are passing)

 

Additionally the overdue workstations that do appear show up grey rather than yellow. I would like to see this colour-coded to match the north pane in the dashboard.

Submitted by (@benfitz)

MSP Remote Monitoring & Management

Server Uptime Daily Safety Check

Can we get a check that verifies how long since the servers last reboot, and gives us the ability to customize how many days since the last boot before the check fails? Personally I'd like to know how many of my servers haven't been rebooted in the last 30/60/90 days so I can make sure they get rebooted.

Submitted by (@bmtcorp)

MSP Remote Monitoring & Management

Custom Monitoring and Management Pane

Is it possible to split the Monitoring and Management pane to view problem servers and problem workstations as a separate hierarchy. At the moment if there is an issue with a workstation the client shows as red even if the servers are OK it would be nice to split this so we have a separate section for servers showing all clients and another for workstations. showing the same clients.

Submitted by (@benfitz)

MSP Remote Monitoring & Management

Allow forcing the agent to Workstation mode, even on Server OSes

We can install the agent on a desktop OS and instruct it to install in Server mode for greater flexibility, but cannot do the inverse. We have several cases where we want to use a Server OS in a less critical environment, and don't want the extra monitoring costs or features.

Submitted by (@nkipps)