MSP N-central

Add Disabled status option in Active Issues filter

It would be useful to be able to filter services that are in a disabled state in the Active Issues page. This can currently be done already by unselecting all the status' in the filter and selecting the services you are interested in. However, the problem with this is that those services will show up with any status. So it would be good if you could add in a 'Disabled' status next to 'Failed', 'Warning', 'Normal', ...more »

Submitted by (@johnnyva)

MSP Remote Monitoring & Management

Allow global configuration of Windows Service Check settings

As Windows Service Checks contain some identical configuration options (for example: Number of consecutive failures required before an alert is sent), please provide users the ability to change the configuration options globally. For example, you can only change the number of consecutive failures a service must experience before an alert is generated/sent at the device level, or for all Windows Service Checks of this ...more »

Submitted by (@camr90)

MSP Remote Monitoring & Management

Add Windows Service Check - Service Dropdown

The fact that the services drop down list is unsearchable is unforgivable. This is especially apparent when there are thousands of services when creating monitoring templates. There needs to be a way of filtering / searching for checks using a searchable drop down which is a standard UI element.

Submitted by (@markscottuk)

MSP N-central

Service Schedule - On Startup/Asset Update

I've got services that I don't particularly want to re-check every x minutes. with every y hours I run the risk of the device being offline when the time comes.

If we could have the service schedule set to run on agent startup, daily asset update then this would greatly reduce the frequency of checks and data storage, whilst being as up to date as we require.

Submitted by (@prejay)

MSP N-central

Report on service self-healing and what it's set to

I found out yesterday that it isn't possible to report on where self-healing has been set, which makes it hard to know where to update and reapply a service template. I can't be expected to rely on memory alone. Built-in report(s) that will show services per device with the self healing setting, and the service template which applied it (if applicable), and a cutdown one that shows just the services within service templates ...more »

Submitted by (@prejay)