MSP Remote Monitoring & Management

Submitted by (@renedejong)

Expanding API possibilities

First of all, forgive me my poor english. What I would like to see is an expansion of the API possibilities. We offer a service called "Managed Workplace Management". "Managed Workplace Management" is a combination of RMM, Antivirus, Webprotection, patchmanagement, backup & recovery, etc, each with separate settings. Now I want to build a script via API, where a dashboard user and a client group is created (or copied ...more »

MSP N-central

Submitted by (@wmorgan)

Communication Settings

In Administration\Defaults\Appliance Defaults Communication Settings tab you can have multiple listings but this doesn't act how one would assume. How we would like it to act is that if an agent/probe can't hit the first url/ip in the list it will try the second url/ip in the list we have our n-central server setup to live replicate at a different datacenter and use vmware SRM in the event we need to failover to our ...more »

MSP Remote Monitoring & Management

Submitted by (@mkohler)

Ability to generate a Maintenance Window Settings Report

It would be very convenient to have the ability to generate a report that shows all devices maintenance window settings/configurations. That way if you want to be sure that several devices have been reconfigured to a new maintenance window setting or you want to check the maintenance window integrity of a specific category of customers you could see it all in one snapshot.

MSP Remote Monitoring & Management

Submitted by

Remote access policies

There should be a function to bulk edit the common settings for all existing policies. At the moment this has to be done on a policy level. We have a different policy for each client because of different passwords. SO every time we want to edit any common settings we have to go through all policies....you get the idea....

MSP Remote Monitoring & Management

Submitted by (@clickcomp)

Edit all settings from the Edit Client and Edit Site dialogs

It would be so much easier to add or change features (MAV, MOB, webprotect ect.. ) from the Edit Client and Edit Site dialog.

Plus you would be able to tell what features are applied to said client/site. Keep the current option as well. This gives us a great way to adjust settings for all standard clients.