MSP Remote Monitoring & Management

Submitted by (@drandre)

File Size Check GB versus MB conversion issue

There is a problem with setting a file size check. We are trying to monitor a 3.28 GB file. We set the file check to alert if larger than 3.4 GB. This was causing the check to fail even though the check was reporting back it found the file to be 3.28 GB. This issue was confirmed by LogicNow tech support per case # 00291079. Their response is here: *** "I wanted to let you know that I have confirmed the issue. ...more »

MSP Remote Monitoring & Management

Submitted by

Size of Client Weekly Reports

Since the reports have been updated, the size of these reports has increased dramatically. For example one client whose report use to be just under 1Mb each week is now getting reports 13Mb +. Understandably they want the size reduced. I think it would be good idea to either have these reports investigated to reduce the size or alternatively add an option to compress the reports (zip) In the meantime I have to now ...more »

MSP Backup & Recovery

Submitted by (@mauske1987)

Managed Online Backup Check - Selection size

Currently we use the Managed Online Backup Size Check in our Max environment.

Unfortunately it displays the complete back-up size and not the size after it applies the filter, meaning the exact size of the backed up data.

 

It will be nice if we can check the backed up data size so we can check if the customer is consistent with its contract.

Voting

12 votes

MSP Backup & Recovery

Submitted by

Set maximum backup (selected or used) size per partner

Many of our customers pay for a "block" (eg up to 500 GB) of backup data. This includes all backups from all devices. It would be great if there were a way to set a limit to total selected backup size per customer (partner), so that if the customer nears or reaches the limit, we receive an alert of some kind.

MSP Backup & Recovery

Submitted by (@mjgenesis)

Managed Online Backup Initial Data Transfer

Implement a process to perform backups of large amounts of data (500GB+) to a Local Vault which can be shipped to the data center so that subsequent backups (i.e. differential/incremental) can quickly be updated overnight. As it stands now a 500GB backup over ADSL will take 90 days. There has to be a faster way.

Voting

5 votes

MSP Backup & Recovery

Submitted by

See selected size for backup account in dashboard/reports

At the moment if you want to see the selected size for backup for a backup account you have to open backup manager or get your calculator out and add up the different jobs on the backup tab in the dashboard. As backup pricing is changing to be purley based on backup size this is even more important. What I would like is a report that tells me the selected backup size for backup accounts so that we can bill accordingly. ...more »

Voting

16 votes