MSP N-central

Map values to custom SNMP services

When creating custom SNMP services, I would like to be able to map descriptions/values to the returned SNMP results. For instance, if a SNMP query returns values of 0, 1, or 2, I would like to configure the service to display: "Disabled", "Down", "Online". This way we can immediately know the actual status of the service without having to go lookup the SNMP MIB manually.

Submitted by (@matthewk)

MSP N-central

Run SNMP Actions/Scripts

I would like for the N-Central probe to be able to run SNMP SET commands and for these to be save as a script type object that can be run on demand or integrated into healing processes. Healing processes need to be to run the SNMP script against third party devices. For example, if I have a PoE powered wireless access point or security camera, if the connection service shows the device to be down, then I would like it ...more »

Submitted by (@matthewk)

MSP N-central

Traffic 64 service not automatically applied, false alerts

On devices with Gigabit/s ifspeeds, the Traffic service is applied instead of Traffic 64, causing false alerts based on 'Outgoing Bandwidth Utilization (%)" (and Incoming) thresholds expecting Megabit/s speeds. N-central auto-applies templates and the Traffic service, causing me to have to customize the template or adjust thresholds manually. N-central should autodetect the myriad Gigabit Interfaces and correctly assign ...more »

Submitted by (@productideaguy)

MSP N-central

Custom asset information templates

At this moment, N-central is configured to get the asset information for a default device class on a specific place on the device. Because of this the asset tab on these devices has a lot of information. But for devices where no default device class exists, the asset tab on these devices is mostly empty. For example: Eaton UPS, HP storage boxes, … I think that it’s an innovative idea that you can specify which SNMP OID ...more »

Submitted by (@wouter.sterkens)

MSP Remote Monitoring & Management

Managing SNMP checks

At the moment you are not able to properly manage your saved SNMP templates. When using SNMP checks for multiple RAIDs with different OIDs you have to create a new SNMP template each time. This creates a lot of repetitive manual labor that would not be needed if you were able to just copy & paste an existing template and do small adjustments afterwards (ex. just changing the OID) instead of having to create a new check ...more »

Submitted by (@r.luelfing)

MSP Remote Monitoring & Management

SNMP check autodetect

I'd like to be able to tell the dashboard to add all SNMP checks for a Dell server. Then the agent would walk through all the known SNMP checks and automatically add any that get a valid response. That would allow for slight tweaking of the checks rather than adding so many checks by hand and figuring out which ones work and which ones don't.

Submitted by (@devincampbell)

MSP Remote Monitoring & Management

Problem Server Filters

I would like to see filters under the problem servers drop down that gives me sight of:


Backup Failures only

C: Drive space check failures only

AV check failures only

Vulnerability checks only

SNMP failues only


These are the top 5 pain points and we can see up front and centre which servers are of a higher priorirty to troubnleshoot.

Submitted by (@markscottuk)