It would be a very helpful feature to be able to mark messages that meet a specified chosen criteria when they come through the spam filter. If messages have different "From" and "Sender" addresses, or if the spam score is a certain thresholds are a few options of many that would be very helpful. This would help teach and train end users as well to avoid malicious mail that they may be accepting.
In the incoming section there is a button to click to check the inbound quarantine. There should be a similar option in the outgoing section so that non-techie users don't have to put together a query and apply it. As an added benefit, it would also automatically be limited to the 30 days so that the message could still be available to release and train, and not display old messages that are no longer in quarantine
If you are in the global quarantine for your domain, There is no global option to "Remove from quarantine and train as spam" for multiple emails that are selected or if you select all. This would be a welcome feature.
We have Scout Reports scheduled up to three times daily. At the bottom of each report is the option for the user to unsubscribe from the reports (screen shot attached). There needs to a way for us, as administrators, to disable this option.
Add the ability to have the filter catch "unsure" or possible spam. I have end users complaining the that Mail Assure is dumping more of this into their mailbox. One user upto 100 per day. There is also no way to manage any of this via outlook. The Scout Reports lack context for how a user is suppose to release or whitelist any of this caught by the filter. The web portal for an end user (scratch that) ANY user is horrible ...more »
At the moment the "from"/"Sender" address that is shown in the log search and the protection report is the True from address and not the simple on that you should see in outlook, this is causing some issues with finding emails and knowing which ones to release from the protection report. e.g. I get emails from auvik and in outlook it shows email@example.com but if I try to find the auvik emails in the log search and ...more »
As previously in MSP Mail, users would like the ability to be able to hide definitive spam over a certain threshold and therefore, exclude it from the periodic user report
It would be great to have a Daily Automated Mail Server Blacklist Check, something like that offered for free on www.mxtoolbox.com
The check would verify that the Mail Servers (i.e. Microsoft Exchange) Public IP address is not listed on any of the 104 known blacklists, if it is listed then it could raise an alert on the Dashboard.