MSP Remote Monitoring & Management

How to speed up the RMM dashboard

I've been avoiding looking at a network profile of the RMM Dashboard, but stumbled on it tonight, and laughed to see why: Loading takes over _200_ separate HTTP requests, and _20MB_ of content download. I'm attaching screencast GIFs of this in both Chrome and Firefox Quantum (the new fastest browser). It stops when the page finishes rendering. No wonder first load is nearly 90 seconds. But it doesn't have to be this ...more »

Submitted by (@gulltop)

MSP Backup & Recovery

status check for the synchronization

Hi LogicNow, We like to see additional options to the Synchronization status in de Backup Manager. What we can see now is that the Synchronization to LSV is at 33% and at the Remote Storage it is at 89%. We like to see some additional information like: - How many data needs to be processed, how many data is already processed and how many data is left to be processed - What is exactly processed, wich data and folders ...more »

Submitted by (@brasser)

Voting

34 votes

MSP Backup & Recovery

Dual SpeedVault locations

Would like to be able to specifiy more that one SpeedVault location. Onsite SpeedVault is great for quick recovery of indiviual files or servers, however in the event of a disaster and using VDR in another location, restore times can be very long. If we could specifiy a second SpeedVault location at a disaster recovery site connected via site to site VPN, this could significantly reduce disaster recover times.

Submitted by

Voting

13 votes

MSP Backup & Recovery

Reports and status checks for Local Speed Vaults

The Local Speed vault needs to have some reporting or alerting available in order to manage space, alert on failed writes to devices, etc. In many cases, this service will be used outside of RMM and the ability for the backup provider to discover hardware issues. So it is imperitive that local speed vaults be checked for consistency, compared against cloud storage and reported on separately from the online storage status. ...more »

Submitted by (@cjdavis618)

Voting

17 votes

MSP Remote Monitoring & Management

Decrease OS X agent install time by postponing scan

Right now, it takes a LONG time to install the OS X agent, due to the post-installation scripts.

 

This is fine if deploying over Remote Desktop, but not if going from station to station.

 

There is no reason, as far as I can tell, that the asset-scan must be run during installation. Could it not be run by the agent in the background after?

Submitted by

MSP Backup & Recovery

Managed Online Backup Initial Data Transfer

Implement a process to perform backups of large amounts of data (500GB+) to a Local Vault which can be shipped to the data center so that subsequent backups (i.e. differential/incremental) can quickly be updated overnight. As it stands now a 500GB backup over ADSL will take 90 days. There has to be a faster way.

Submitted by (@mjgenesis)

Voting

5 votes

MSP Remote Monitoring & Management

Ping Time Check

I would love to be able to monitor a ping time response for some sites, a few sites have problems with their internet connections and some using Citrix suffer from anomalies with their routers. I ping time check could alert us to degradation on the link or a problem with a router. Example: If ping time response is over 150ms for 5 consecutive pings, send alert. But allow the time and number of pings to be selected by ...more »

Submitted by