MSP N-central

Device - Task Status - Actually take you to the individual task

This has been the case for years; Why doesn't clicking on the task status on a specific device's associations take you to that specific task status? It instead takes you to the entire task output at the site, customer, or device level depending on where you access the device from. This means that instead of getting the one task output I actually want, I'm having to wade through thousands of entries that aren't event sorted ...more »

Submitted by (@prejay)

MSP N-central

Task Status - Allow Sorting and Filtering

Since the task status page is dynamic and doens't fully load (meaning you can't search in the browser),

it's even more improtant to have be able to sort the order the output is dispalyed in and to be able to filter the columns to further help with this.

I don't want to keep having to resort to email output to be able to find the task output for a particular device.

Submitted by (@prejay)

MSP N-central

Ability to Update Asset Info from All Devices "Add Task"

The Add Task drop down menu in the device details page has the update asset info option but the Add Task menu from the All Devices view does not. sometimes we need to update asset info on multiple devices and it would be nice to do a mass push of this task instead of having to click into each device and set it up.

Submitted by (@wmorgan)

Voting

53 votes

MSP N-central

Schedule Task Merge AMP/Script selection; allow full text search

Currently someone would need to know the exact name of the task, and whether it was a script or amp in order to schedule it, which severely limits the use of Automation. Just like everyone else, our technicians can't be expected to memorize the name and function of every task in order to use the product. If the task selection functioned like the repository already does, then they could type in any character in the name ...more »

Submitted by (@prejay)

MSP Remote Monitoring & Management

Run task per check failure, not per outage

As it turns out, if you have configured an automated task to run each time a check fails, it only runs the first time the check fails and not on any consecutive failures. That is, it runs once per outage and won't run again until the check passes and then fails again. Sometimes that's fine. In other cases I really want the task to run each and every time the check comes back as failed. For example, I have an event log ...more »

Submitted by (@devincampbell)

MSP Remote Monitoring & Management

need ability to clear failed task

Hi,

 

we need the ability to clear failed tasks like we can already clear failed checks of the Dashboard.

 

For now there is no way to avoid failed tasks from bringing servers in the "Problem Servers" list.

In the same point of view, there is also no way to add comments on tasks like we can on checks.

Submitted by (@laurent)

MSP Remote Monitoring & Management

Reboot required as trigger for automated task

We are patching client systems with Windows 8.1 and Windows 10. Our customers don’t want an automatic reboot after patching. Normally they shut down their clients after work. As with Windows 8.1 and Windows 10 the computers not really shut down anymore, but a reboot after patching is required, the reboot is outstanding until the users get informed about the required reboot. I think it would be nice to have a trigger for ...more »

Submitted by (@g.neubecker)

MSP Remote Monitoring & Management

Automatically detect Antivirus products and add checks

Currently competing AV products are only detected when Managed Antivirus is installed. Please add a check or task that will scan a workstation for any AV product and add it to the list of checks. This needs to happen at initial install (it may already) but it also needs to be available on demand. Also, allow the check to FAIL if any competing AV product is found, even if the product is up to date. One reason this ...more »

Submitted by (@accentlogic)