When you place a service request, the cancel order button returns to Request Service after a certain amount of time. I suggest that the Engineering team increase the timeout to at least 30 minutes, thus avoiding call forwarding to the MSP queue.
Please give us the Option to close MSPA Sessions from Client side.
Currently there is only a Reboot as viable stop to the Remote Connection...
Closing the Processes does not really kill the Remote Connection
It would be nice to have Take Control functionalities for Terminalservers-
Especially the Chat Notifications and Session notifications
Please add a "Appoval Date" to Patches within Patchmanagement.
Currently we have to search the User activity log when we want to find out when a Patch was released and approved for installation.
Please add the Option to edit multiple devices at once - we cannot edit the Features installed here.
You could Grey-out all the Settings (hostname etc) but changing 3 Devices to a different Policy of a Feature is currently only possible by editing every device single handedly.
Currently MAV and WebProtection are handeled with Policys, whilst patchamangement is configured directly through Customer / Site / Device.
Can we recieve the option to have Policys for Patchmanagement as well?
So that we can work around the Customer /Site /Device hirarcy?
Pls add the support for eScan antivirus in the GFI MAX Console
so that we can manage the Antivirus from the console itself.