MSP Manager

Submitted by (@michael.cobden)

Customer Status - more options

Hi,

 

Currently you can only set a customer to active or non-active. When non-active they arent displayed as a customer to assign a ticket too.

We currently have a customer 'on-hold' due to lack of payment. I would like an option to put the customer ON-HOLD and then add a note to say why.

Doing this should also put ALL exiting and new tickets ON-HOLD automatically.