MSP N-central

Hide list of Recipients when Scheduling Reports

We want to give Customers access to create and schedule Reports that they want, however we need to either Hide the Recipient list or restrict it so that a user only sees Recipients at their level or below (i.e. a user created at a Customer level would only see Customer and Site Users) Submitting this at the recommendation of SW Support re: Case #01174477 "Please submit your request to the Product Manager at http://ideas.solarwindsmsp.com ...more »


MSP N-central

Password Proxy Services

Would like to add password proxy services.As an admin/operator I would like to put access passwords to devices like switches, routers, firewalls, and other devices. Must connect with services like SSH, Telnet, RDP, Web, etc... Then have the Agent/Representative just click to connet without putting a password in. This will help maintain the security and password integrety of devices that are typically not changed often ...more »

MSP Service Desk

Fix 'Edit User' form in Customer

This is broken. I've submitted a ticket and got nowhere. If you open a user from Customers and try to change the name or password, you get an error "A user with this email already exists". Admins can edit users by manually finding them in Settings/General Settings/Users, but this is much more tedious to locate them, and only users with admin rights can access 'Settings'. Please fix.


1 vote

MSP Remote Monitoring & Management

Glitch allows client to see all Clients on daily critical report

A customer I setup is receiving every client's critical report email as if they were an admin for my company. I created a user for the customer. I assigned the user to a custom role based on "Client" profile that I created. I assigned the user to a group with only his company in that group. Yet every morning his reports showed all the clients we manage. I spoke to Logicnow support and they told me that I need to ...more »


3 votes