Mail Assure

Submitted by (@poskeyl)

whitelist should not bypass virus scanning checks

Whitelisted addresses should not bypass virus scanning checks in the spam filter. Please submit your idea with care. Remember to tell us *what* you want to do, *why* you want to do it, and *who* it will benefit. What : Mail Assure spam filter to stop viruses from being delivered to mailboxes. Why : nobody needs to receive an emailed virus, even if the address is whitelisted (or the whitelisted address is spoofed). ...more »

MSP Remote Monitoring & Management

Submitted by (@accentlogic)

Web Protection Block Uncategorized subdomain of malware domains

Currently a new subdomain will be Allowed, even if the parent or root domain is Blocked. I am seeing infections get past Web Protection because hackers have figured this out, and are daily creating new subdomains to bypass products like Web Protection. Please add the following as a default setting:


Block any request to an Uncategorized Subdomain if the root domain is blocked in any Web Security Category.

MSP Remote Monitoring & Management

Submitted by (@mstein)

MAV Bitdefender Alert on detected Threats

Hello, I did not expect I would have to post a feature request for this functionality, as I expected it to be common sense that the MAV check should fail and report as failure in the dashboard, if a threat is marked as 'detected' and no further action is performed. This would be the case for threats in outlook .pst / .ost files for example. I would like to add, it would be advisable to give the option to have the check ...more »

MSP Remote Monitoring & Management

Submitted by (@elementalwindx)

xxxx - failed IMPROVEMENTS

Take control - failed Anti virus - failed Often I call your support line and they tell me to edit the .ini file to change the xxxfailed=3 to 0 and try again. So why not add an option in the right click menu of the dashboard to "reset failed counts" This is especially handy for people who can't get take control to work, but can use remote command line to fix the issue. Especially since there is no remote file manager ...more »


Submitted by

GFI Cloud - CryptoLocker

We had a close call with CryptoLocker yesterday, as mentioned in the news lately. The threat is opened by the client via email. : Should GFI Cloud be able to prevent this ransomware? And stop it, or at least detect it? Or is there another product we should have to assist in threats like this? ...more »

MSP Remote Monitoring & Management

Submitted by

Support for Kaspersky Internet Security 2015/ 2014/ 2013/ PURE

Please add support for Kaspersky Internet Security 2015, as currently the general Kaspersky Anti-Virus check is complaining that the product is not found. This is the same with version 2014 and 2013 as well as the corresponding version of Kaspersky Anti-Virus, Kaspersky Small Office Security 3.0 and Kaspersky PURE 3.0. It's a shame I have to say to my customers, that GFI is not able to set up checks for virus signatures ...more »

MSP Remote Monitoring & Management

Submitted by (@elementalwindx)

Improve anti virus

lately it is getting more and more common that I have to run malwarebytes and combofix and mbar and tdsskiller and other such programs to remove viruses even though my clients are paying for the anti virus service. I run a deep scan and the computer comes back clean when it obviously is not. I thought this product was supposed to be anti root kit and anti spyware/malware as well? It appears that it is not, and I feel ...more »


121 votes