MSP N-central

Better Security on Web Interface

It appears that there is no way to separate (different IP Address or Port) "Agent Data" from "WebGUI Management". Because of the high risk a compromised N-Central server poses to all of us and our clients there should be a simple way to isolate the WebGUI Management interface while maintaining the ability to collect Agent data across the Internet.

Submitted by (@joseph.grzybowski)

MSP N-central

Support services and Ideas responce.

Add a in software feature request option (to ideas, tickets or something), inside N-Central. Make sure they are managed by the Administrator of MSP/Customer, but allow techs that use the product to submit feature requests and bug reporting from within N-Central. You should be able to gather more information about the issue at this point. Am I wasting my time entering these? How can we better promote these ideas. ...more »

Submitted by (@fortastor)

MSP Remote Monitoring & Management

Web Protection - "Notes" field for whitelist/blacklist entries

When entering IP addresses in Web Protection whitelist or blacklist, have a "Notes" field associated with the entry to keep info about the IP, why it was whitelisted/blacklisted, website it is associated with, etc. This is vital when whitelisting IPs of CDNs or other backround IPs used by certain websites. Otherwise this info has to be maintained elsewhere, or not maintained at all. Would be useful for URLs as well, to ...more »

Submitted by

MSP Remote Monitoring & Management

Convert internationalised URLs to IDNA format in Web Protection

When adding an internationalised URL to whitelists or blacklists in Web Protection, the non-English characters are automatically removed. Instead the URLs should be automatically converted to their IDNA counterpart. E.g. If entering verktøy.no it will be automatically changed to verkty.no. Instead it should be automatically converted to its IDNA counterpart xn--verkty-fya.no Due to the way all browsers handle traffic ...more »

Submitted by (@morten)

MSP Remote Monitoring & Management

Automatically add known Locky IPs to Block List Web Protection

Hey there,

 

we would like to see the known IPs of Locky Servers and the like (which one is being pointed towards in the logic cards every once in a while) to be auto blocked by Web Protection so you do not have to manually adjust all of your protection policies everytime a new IP is being added to the list.

Submitted by (@mstein)

MSP Remote Monitoring & Management

Web Protection Report Reteniton Period

So, the Web Protection reports seem to be the only reports that are only available for 30 Days.

I can generate reports for all other features, or monthly reports back for years, so I do not see the actual reason as to why this does not apply to the Web Protection reports.

Even if it was just for consistency reasons, make generating Web Protection reports behaviour equal to all other reports.

Submitted by (@mstein)

MSP Remote Monitoring & Management

Add interaction with users in web filtering

We use a lot web filtering, but it's create a lot of noise on support. Users calls us regularly or sends mails to be unblocked on web site.

Is would be so easy to manage if the end user had in the message "This web site is blocked by admin..." printed on screen the possibility to click on a link, that sends us a simple way to whitelist the website or not.

It coud be managed with policies.

Submitted by (@fventadour)

MSP Remote Monitoring & Management

Block downloads with WebProtection

So there is the scenario I have recently taken a customer through the UK Government based Cyber Essentials Plus certification. One of the requirements is to prevent users from downloading executable files form the internet. This is to prevent the possibility of infection from RansomWare etc. This would we a great addition to the Web Protection Suite as world wide it can be used to prevent RansomWare. In the UK it will ...more »

Submitted by (@simon.doit)