MSP Remote Monitoring & Management

Client Bypass of Web Protection

Would like for the end-user have ability to request a whitelist or whitelist a blocked website themselves. This can be done by clicking on a "Proceed Anyway" button, submitting a built-in whitelist request form, or bypass by entering their dashboard credentials. A check box could be available indicating "I understand this website was being blocked for my protection and wish to proceed anyway."

Voting

34 votes

MSP Remote Monitoring & Management

Web Protection ability to see a breakdown by category by hour

Web Protection ability to see a breakdown by category by hour, and by website. They just want the ability to monitor right now. So I have an employer that needs to track down time wasting habits by hour to see which user of the computer was surfing porn, or watching HD videos, or find out when employees are on eBay, or shopping elsewhere. For instance to be able to clearly see that between 10:00 pm - midnight someone ...more »

Voting

11 votes

MSP Remote Monitoring & Management

Web Protection Summary showing (All Sites) to quickly spot issue

Web Protection Summary showing (All Sites) daily or as many as 4 times a day possible to quickly spot issue. If I could generate or automate the generation of a Daily Web Protection Summary showing (All Site) just the Summary figures Blocked, Bandwidth, Requests, etc it may have helped me spot a machine hit hard by Malware which lead to a CryptoWall Ransomware issue on that workstation and a server thru the shared folders. ...more »

MSP Remote Monitoring & Management

Additional Protection from CryptoWall and other Ransomware

Just spent 3 days recovering from damage of CryptoWall Ransomware, need to be able to first of all do a better job of blocking, second be able to easily receive alerts when certain files are created such as Decrypt*.html files in directories, install_tor.url shortcuts, etc. I would like to be able to be alerted by Web Protection if a certain machine hits a certain number of blocked attempts in one day or when a process ...more »

Voting

22 votes

MSP Remote Monitoring & Management

Web Protection Policy based on user

It would be much more effective if we could assign web protection policies based on username instead of machine. This way we can set different levels of filtering websites based on user job description and or role. It would make for much better reporting as well, we would be able to identify heavy offenders and activity.

Voting

32 votes
(@neilcrabbe)

MSP Remote Monitoring & Management

GFI Max Web Protection scheduled times

I was looking at the options for scheduling access to a type of website and thinking that the current option to set it by hour is a bit too restrictive. We have plenty of clients with stated working hours which run to or from half past the hour and even some with quarter past or quarter to. Would it be possible to allow the restrictions to be specified down to quarter of an hour chunks to allow greater flexibility? ...more »

MSP Remote Monitoring & Management

Web Protection Policy Granularity

Web Protection Policy settings, Filtering, Security, Whitelist, etc. are restricted to a single level of granularity. For example, there is a Desktop policy that can be applied to all desktops. If one client wants to whitelist a site or allow a class of sites it requires a completely separate policy like Desktop Client Name. Instead of inheriting the master settings of a Desktop policy, when future changes are made ...more »

Voting

11 votes
(@mobeus)

MSP Remote Monitoring & Management

WebProtection block page

When a user gets a block message there is nothing to show them what URL was blocked. This makes it hard for them to let us know what needs to be looked at and unblocked. There are strings for the policy, category, and reputation. I am suggesting that there be one added for the URL. This would allow the end user to be able to tell us specifically what page was being blocked. They could take a screenshot and email ...more »

Voting

16 votes

MSP Remote Monitoring & Management

Anti-virus, Anti-malware, Web Protection Mobile Devices Please

I have 100's of customers who want to purchase right now Anti-virus, Anti-malware, Web Protection on Mobile Devices, please!!! Rush, Rush, Rush I'm going to have to purchase Webroot or Emsisoft but would rather purchase GFI MaxRemoteManagement features if they are delivered very soon. They aren't going to purchase GFI MaxRemoteManagement for their Mobile devices until you can deliver the whole package.

Voting

43 votes

MSP Remote Monitoring & Management

Web Protection Reports (Graphs) Total covers Malware and color

Web Protection Reports Web Security Blocked Request By Category (Graphs) A lot of times I'm seeing where you have Malware only so The Total Graph Green covers up the Malware Blue Graph, you have to click on the word Total to turn it off to see the Malware Blue Graph underneath since it's the same as the total nothing else just malware is when this shows up as an issue. Also the Total color is same shade of Green as Proxy ...more »

Voting

10 votes

MSP Remote Monitoring & Management

Web Protection in Max provide more details of event.

Web Protection provide more details of event. It would be so much more useful to have more information such as the webpage that triggered the link to the Malware, Adware. There are going to be questions by the customers and we need to be able to provide them with more information, answers. Such as what triggered the Phishing or Spam classification subject of the email or URL that triggered it? Why was it classified ...more »

ControlNow

Bulk URL upload for Black List & White List

Currently, the textbox only allows one URL to be entered at a time. Can we add an import button to mass update a text file with a list of URLs? or even make this textbox smart enough to accept drag and drop or comma or space separated URLs? Our existing list contains a few hundred websites, that will literally take hours to cut and paste for something that should take seconds to upload.

ControlNow

Web Protection - Reporting

Love the Web Protection feature - however without reporting it is only about 50% useful.

 

Reports are needed on a per user basis that would show, at a minimum, (a) all activity and (b) sites that were blocked. Time spent on a site as well as overall time browsing would be useful as well.

 

Not sure how you can release something without the ability to generate reports.

 

Ed

Voting

59 votes